Senior Business Development Associate

Senior Business Development Associate – Dubai Why Carrier Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions.

We invented modern air conditioning, and our team of pioneers continues to advance technologies that transform how we live, work, and move. We offer industry-leading services and sustainable solutions designed to create healthier homes, buildings, and environments while reducing environmental impact.

At Carrier, diversity and inclusion are the drivers of innovation and growth — and our exceptional people put the customer at the center of everything we do. About The Role Carrier is looking for a Senior Business Development Associate to join our team in Dubai and support the growth and development of our UAE market.

In this role, you will be responsible for developing, maintaining, and strengthening long-term relationships with key accounts across the UAE. You will work closely with customers and internal teams to position Carrier as a trusted partner and a global leader in intelligent climate and energy solutions and services.

The successful candidate will identify new business opportunities, understand customer needs, develop tailored solutions, and contribute to achieving business growth and key account objectives.

Key Responsibilities

Implement key account strategies and achieve assigned business development and sales KPIs. Identify, research, and qualify prospective customers through market research, networking, industry events, and other channels. Develop and maintain a strong pipeline of potential customers and business opportunities.

Conduct customer outreach through meetings, email, telephone, social media, and other appropriate channels. Build and maintain strong, long-term relationships with prospective and existing customers. Understand customer requirements and collaborate with internal teams to develop appropriate solutions.

Participate in customer projects and recommend Carrier products, services, and solutions that address customer needs. Support the preparation of sales presentations, proposals, bids, contracts, and commercial responses. Review bid opportunities and participate in negotiations with prospective customers.

Develop new customer contacts and proactively identify target accounts and growth opportunities. Customize end-to-end packaged offerings based on customer feedback, market requirements, and business needs. Monitor UAE market trends, industry developments, competitor activities, and emerging opportunities.

Maintain accurate customer and opportunity information within CRM systems. Prepare and analyze reports covering KPIs, sales metrics, pipeline performance, and business opportunities. Collaborate effectively with sales, engineering, operations, and other cross-functional teams.

Represent Carrier at relevant trade shows, customer events, workshops, and industry engagements when required. Organize and support customer workshops and engagement activities to strengthen relationships and increase Carrier's visibility.

Contribute to the development and execution of strategies that position Carrier as the customer's preferred partner.

Qualifications

& Experience Bachelor's degree in Engineering or equivalent qualification. Mechanical Engineering background is preferred. MBA or additional business qualification is an advantage. 3–5 years of relevant experience in business development, account management, sales, or a related commercial role.

Strong knowledge of the UAE market, with experience working with government sectors and/or key accounts preferred. Knowledge of HVAC, climate, building, or energy solutions is an advantage. Fluent in English and Arabic, both written and spoken. Valid UAE driving license is required.

Strong computer literacy and proficiency with CRM and standard business applications. Professional Skills Customer-centric mindset with a strong focus on delivering value. Excellen