Algoworks - Salesforce Scrum Master - Project Management

About the job: We are seeking an experienced Salesforce Scrum Master / Project Manager to lead Agile delivery across enterprise Salesforce programs. Key responsibilities: Scrum Master & Agile Delivery: - Facilitate Daily Stand-ups, Sprint Planning, Backlog Refinement, Sprint Reviews, Retrospectives and Scrum of Scrums. - Drive Agile ceremonies across multiple Salesforce teams and ensure effective adoption of Agile/Scrum principles. - Identify and remove impediments, blockers, dependencies and delivery risks. Scrum of Scrums & Dependency Management: - Facilitate Scrum of Scrums for large enterprise Salesforce programs involving multiple Agile teams. - Identify and manage cross-team dependencies across Salesforce workstreams. Project Management: - Take ownership of Project Management activities when required. - Manage scope, schedule, resources, dependencies, risks, issues, milestones and delivery commitments. Salesforce Ecosystem Knowledge: - Maintain strong practical understanding of the Salesforce ecosystem and platform fundamentals. - Communicate effectively with Salesforce technical teams without requiring hands-on development expertise. Release & Delivery Management: - Support Salesforce release planning and coordinate activities across multiple releases and deployments. Enterprise & Large-Team Coordination: - Work with large enterprise clients and geographically distributed teams. - Manage competing priorities across multiple Salesforce workstreams. Agile Governance & Reporting: - Track and report Agile metrics including velocity, sprint predictability, throughput, cycle time and burndown. - Prepare delivery dashboards, status reports and governance updates. Stakeholder Management: - Act as a key communication point between delivery teams and client stakeholders. - Facilitate difficult conversations, escalations, conflicts and competing priorities. Required skills and qualifications: - 8+ years of overall experience with strong experience as a Scrum Master in Salesforce environments. - Strong experience working within the Salesforce ecosystem. - Strong understanding of Salesforce Administration concepts. - Good understanding of Salesforce Sales Cloud and Service Cloud. - Strong knowledge of Agile/Scrum methodologies. - Strong experience facilitating Scrum ceremonies and Scrum of Scrums. - Experience coordinating multiple Scrum teams and large Salesforce programs. - Strong dependency, risk, issue and escalation management skills. - Strong experience with Jira, Confluence and Agile delivery tools. - Strong client-facing and stakeholder management experience. Certifications: - Certified ScrumMaster (CSM) / Professional Scrum Master (PSM) - Preferred. - Salesforce Certified Administrator - Preferred. - SAFe Certification - Good to have. - PMP / PRINCE2 - Good to have.