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Solutions Engineer
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Job Description
Cloudera's Solutions Engineers are the technical leaders in the sales account team. We are responsible for securing the technical win in each sales opportunity and for building an ongoing relationship with our customers to ensure their success with Cloudera technologies.
You will use your strong technical skills and business acumen to understand customers’ challenges, design solutions and demonstrate how Cloudera technology can change their business. If you have a passion for technology and data, come join us!
As a Solutions Engineer, you will: Own the technical sales process from introductory meetings (net new sales) through post-sales (customer satisfaction, upselling, and subscription renewals) Supporting the technical needs of customers including discovering new use cases for Cloudera’s technology Designing solutions for your customers’ needs using Cloudera technologies, based on reference architectures and common patterns Demonstrating Cloudera products in a way that inspires your customers to say “yes” to Cloudera Partnering with your Account Managers to show your customers the true value of a Cloudera solution and drive successful sales Presenting product roadmap and vision to inspire your customers to think bigger Interfacing with other Cloudera teams to ensure your customers hear one Cloudera voice Advocating for your customers’ needs to Product Management and Engineering Participating in external publicity and evangelism (conferences, meetups, webinars, blogs) Achievements are aligned to a team goal with annual sales targets, as well as to your participation in knowledge exchange with peers and the wider community.
We’re excited about you if you have: A passion for using technology to make a difference to people and organisations.
We'll supply some amazing tools to help you with this, and you'll provide the connection to use cases, which make it real for your customers A minimum of 5 years experience in a customer-facing role, ideally in a technical sales
Required Skills
Upskill for This Role
Courses from Udemy and edX matched to this role's skills.

Account Management Mastery: From Client Retention to Growth

Strategic Account Management

Product Management: Capstone Project

Product Management Fundamentals

Digital Product Management

Master Customer Success and Product Management Collaboration
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