Relationship Manager/Assistant Relationship Manager/Senior Relationship Manager - Corporate Coverage - Banking

Position Details: Role: Relationship Manager/Assistant Relationship Manager/Senior Relationship Manager - Corporate Coverage (Mid Corporate) Function: Wholesale Banking Location: Coimbatore & Visakhapatnam Job Purpose: The job purpose is to spearhead business generation within stringent and dynamic regulations and the bank's risk appetite to expand the volume of trade. Roles & Responsibilities: - Ensure seamless customer onboarding by ensuring best in-class customer servicing standards and processes, and develop deep relationships to become the client's banking partner of choice. - Understand client needs, business, and sector characteristics. - Understand customer requirements and structure solutions to achieve customer satisfaction while remaining aligned with the bank's policies. - Accountable for customer acquisition, due diligence, and recovery. - Ideate to create diversified revenue sources for wholesale banking and facilitate campaigns to increase customer penetration and acquire high quality clients. - Study financial reports of clients to identify early warning signs and flag potential pitfalls to prevent losses to the bank. - Gather and leverage market intelligence to incorporate best practices. - Develop and maintain constructive relationships with key internal and external stakeholders to help achieve business critical goals. - Collaborate with internal stakeholders (Treasury, Risk, Compliance, Legal) to achieve the desired business objectives whilst ensuring maximum efficiency in internal processes. - Create and deploy strong mechanisms that can constantly measure and monitor customer satisfaction and envision changes to existing processes to improve specifications and performance. - Ensure high quality customer service and review customer complaints in order to maintain customer satisfaction and increase the treasury business.