Manager, Claims Transformation (Life & Health)

Job Type: Permanent Work Model: Hybrid Reference code: 135649 Primary Location: Toronto, ON All Available Locations: Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Halifax, NS; Regina, SK; Saint John, NB; St. John's, NL; Vancouver, BC; Winnipeg, MB Our Purpose At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians. By living our Purpose, we will make an impact that matters. • Have many careers in one Firm. • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. • Learn from deep subject matter experts through mentoring and on the job coaching -- What will your typical day look like? As a Manager, you will build long term relationships with senior executive clients (i.e., C-suite, EVP, SVP level) across the Life & Health (L&H) Insurance Industry. You will also: identify and lead business development opportunities; assume overall leadership in the delivery of projects, supported by a core team of Consultants; apply a strong knowledge of industry trends and business practices; contribute to the growth and development of the Strategy & Business Design practice; create a learning environment through leadership, participating in the development and delivery of industry training programs; and must be legally able to work in Canada - the ability to enter the USA and Chile to work on client assignments is also an asset. About the team Managers are leaders within the Technology and Transformation department, principally responsible for business development and overall project delivery leadership. A L&H Insurance Manager possesses deep industry and sector knowledge and consulting skills depth such that they are viewed both internally and externally as “subject matter experts”. Additionally, managers play an internal role in firm management, supporting practice-building initiatives and actively contributing to the practice’s distinct culture as organizational role models. Enough about us, let’s talk about you As a Manager, you must have: • A strong academic record, with a Bachelor’s degree in Business Administration, Economics, Finance, or a related field. MBA is ideal. • Experience leading / developing teams in a professional setting • A minimum 5 years of professional consulting and / or industry experience in the Life & Health (L&H) Insurance industry and / or broader financial services sector • The capability to advise clients operating within Life & Health (L&H) Insurance and key industry adjacencies (e.g., broader financial services) • Experience in business development and delivering the full cycle of project management accountability • Proven track record of developing and / or implementing successful business strategies • Strong commitment to professional and client service excellence • Demonstrated experience making a positive impact in your work and communities We are looking for applicants who can clearly demonstrate the following skills: • Analytical & Quantitative Skills: Ability to analyze complex data, identify trends, build business cases and make data-driven decisions • Strategic Thinking: Strong capability to think strategically and develop long-term plans. • Project Management: Proficiency in managing multiple projects or workstreams simultaneously, ensuring timely delivery and quality outcomes • Financial Acumen: Strong understanding of financial statements, budgeting, and financial forecasting • Problem-Solving: Excellent problem-solving skills with the ability to think creatively and develop innovative solutions to ambiguous challenges • Communication: Exceptional verbal and written communication skills, with the ability to present complex information clearly and persuasively • Leadership: Strong leadership and team management skills, with the ability to motivate and guide cross-functional teams • Interpersonal Skills: Excellent interpersonal skills, with the ability to build and maintain strong relationships with stakeholders at all levels • Technical Proficiency: Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with strategy tools and frameworks • Industry Expertise: Strong working background and expertise in Life & Health (L&H) Insurance, financial services or health Total Rewards The salary range for this position is $90,000 - $175,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver. Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure. Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. The next step is yours At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative. We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for In