Trainee Building Manager – Expression of Interest

Expression of Interest – Trainee Building Manager (Sydney) Sydney Building Management & Projects (SBMP) provides facilities management services to premium residential buildings across greater Sydney. This is an expression of interest. We’re not hiring for this role right now, but we regularly look for reliable, motivated people to join us as Trainee Building Managers. It’s an ideal entry point for anyone looking to build a long-term career in property and facilities management. Register your interest and we’ll contact you when a position opens. About the role As a Trainee Building Manager, you will take responsibility for managing your own residential site or small portfolio from day one. You’ll be supported through structured training, direct oversight from a Senior Building Manager, and ongoing professional development. This role is highly customer-focused, involving daily interaction with residents, strata committees and contractors. You will be responsible for handling queries, managing requests, resolving complaints, and providing clear and timely updates. Your role will involve day-to-day operations, contractor coordination, maintenance oversight and resident communication. This gives you hands-on experience and the skills needed to advance into a Building Manager role. Key responsibilities • Manage daily building operations under the guidance of a Senior Building Manager, with increasing autonomy as your skills develop • Act as the primary contact for residents, responding to queries, managing expectations, and resolving issues in a timely and professional manner • Provide regular updates to residents and stakeholders on maintenance works and building matters • Conduct routine site inspections to maintain cleanliness, safety and presentation standards • Coordinate and follow up on maintenance tasks, liaise with contractors, and ensure timely issue resolution • Ensure compliance with WHS, environmental and building-specific procedures • Maintain site records, complete checklists, and support monthly reporting requirements What we’re looking for • Strong customer service skills are essential. You must be confident managing daily interactions, resolving complaints, and communicating clearly with a wide range of people • Calm, professional and solutions-focused when dealing with difficult situations • Reliable, efficient and proactive, with strong attention to detail • Capable of working independently while following guidance from senior managers • Motivated to grow into a full Building Manager role Requirements • 2 years’ experience in a customer service role, including handling queries, complaints and escalations • 2 years’ experience in works coordination, facilities, property or hospitality (preferred) • Full working rights in Australia • Excellent written and verbal communication skills • Intermediate computer skills with a willingness to learn new systems • Australian driver’s licence and access to a vehicle • Ability to travel between sites across Sydney • Construction White Card and National Police Check (or willingness to obtain) What we offer • Indicative salary: $75k–$85k + super, depending on experience • Full-time, Monday to Friday, typically 8:00am–4:30pm (depending on portfolio) • You’ll never be on your own: regular check-ins, mentoring and a collaborative team • Comprehensive training and clear pathways to senior roles • Employment Hero benefits: discounts on products and services, on-demand pay, and up to 20% cashback at leading retailers Click Express interest to join our talent pool. We’ll be in touch when a trainee role becomes available.