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Senior Business Analyst - Mortgage Servicing - Banking/Financial Services

Firstsource Solutions•Hyderabad
Full-timeSenior
👁️ 0 views•📝 0 applications•Posted 10/21/2026•Expires 11/20/2026
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Job Description

Job Title: Sr Business Analyst. We are looking for young, highly motivated business analyst with a critical thinking mindset to join our testing team. - As a Sr Business Analyst, you will play a crucial role in identifying, improving and developing Digital solutions that drive strategic goals of organization and Clients. - This is a tremendous opportunity to learn and participate in high-priority initiatives and multi-team collaboration across various business segments within the organization. - Serves as a computer technology and Business Process expert for assigned functional applications and processes to assist business lines with development and ongoing support. - Provides project release direction and support including research, analysis, requirements, functional requirements, test case development, staging, implementation validation and defect resolution of new or revised systems or processes. - Acts as a liaison for project release and typically perform analysis supporting the strategies and objectives of the business line. - Compiles and analyzes information that is very detailed and often interpretive making project release, business requirement, or user story recommendations based on the findings. - Interfaces with technical resources to develop functional requirements and user acceptance criteria to ensure successful implementation in accordance with business line needs. - Ability to drive process analysis, opportunity assessment and stakeholder communication, workshops and meetings. - Able to analyse, develop requirements and execute allocation, transformation processes, and other Configurations. - Business analysis covering but not limited to capability assessment - business process analysis - financial analysis - feasibility analysis. Other Key Requirements: - Understanding of ER and MSP Systems, MS Products, Smart Sheets, SQL. - Mortgage Servicing Background: Loss Mitigation, Foreclosure, Collections/SPOC. - Ability to perform Loan-Level, Deep Dive Reviews (Root Cause Analysis). - Excellent Communication Skills with All Levels of Management. - Ability to Multi-Task; Pivot. - Strong Organizational Skills, Strong servicing background with understanding of servicing terminology and understanding of the servicing loan lifecycle and process flows from one department to the next. - Strong understanding of project life cycle methodology (PLM) and testing methodology/procedures with heavy emphasis on Agile. - Ability to develop test schedules, review testing plans, track test issues and report on test results. - Strong analytical, problem solving and critical thinking skills. - Well versed with MS office, MS Project and able to create effective messaging through excellent communication and presentation skills. - Ability to work independently and in teams with Impeccable analytical skills and commercial acumen. - Self-starter, assertive, result oriented and willingness to adapt to fast paced environment and a quick study. - Can operate effectively in a dynamic environment with tight deadlines and prioritize one's own work to achieve them. Experience: - Graduation in Computer Science/ Mathematics/ Physics or another related field. - 4 - 5 years with at least 1+ years of relevant professional experience in Business Analysis, Process excellence, process consulting, testing and Agile project delivery or related fields. - Experience and understanding of US mortgage life cycle and servicing is preferred.

Required Skills

AgileBusiness AnalysisCommunicationFinancial AnalysisMortgageMS OfficeNext.jsPresentation SkillsProblem SolvingProcess ExcellenceRoot Cause AnalysisSQLStakeholder Management

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