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Domain Support Specialist Job Opening in For a Client of TeamLease Digital at Bengaluru
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Job Description
Key ResponsibilitiesProvide technical support for domain-related issues and user access. Troubleshoot domain login, authentication, and connectivity problems. Manage Active Directory users, groups, permissions, and password resets. Support DNS, DHCP, IP addressing, and basic network troubleshooting.
Monitor servers and domain services to ensure availability. Handle incidents and service requests through ticketing tools. Coordinate with L2/L3 teams for complex technical issues. Maintain technical documentation and follow SLA guidelines. Ensure compliance with IT security policies and procedures.
Required SkillsBasic knowledge of Windows Server and Active Directory. Understanding of DNS, DHCP, TCP/IP, LAN, and WAN. Knowledge of troubleshooting and incident management. Familiarity with ticketing tools such as ServiceNow or Jira. Good communication and problem-solving skills.
Knowledge of Linux, cloud services, or networking is an advantage
Required Skills
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