Store Manager - South Edmonton

At Chatters, beauty is more than what we do, it’s how we connect, create, and build confidence every day. From professional hair services to must-have beauty products, we bring passion and expertise together to create inspiring spaces where customers feel welcome, empowered, and excited to explore their personal style. We are looking for a Store Manager at our Whitemud Meadows, Edmonton Retail Salon! What You’ll Do • Lead and oversee daily retail and salon operations to deliver a seamless, elevated customer experience • Coach, develop, and inspire a high-performing team to achieve sales, service, and operational goals • Own scheduling, payroll, inventory management, budgeting, and performance planning • Ensure the salon is clean, well-stocked, and beautifully merchandised to Chatters’ standards • Build strong relationships with customer, creating loyalty through consistent and memorable experiences • Analyze performance metrics and take action to drive results and continuous improvement • Lead hiring, onboarding, training, and ongoing development of team members • Act as the primary leader on the floor, solving problems and making decisions that positively impact the business, customers, and team Who You Are You’re a values-driven leader who brings intention, passion, and authenticity to everything you do. You align with our corporate values: • Start with the Power of You: You lead with confidence, accountability, and integrity. You take ownership of results and pride in developing yourself and others. • Every Interaction Matters: You understand that every customer and team interaction is an opportunity to create trust, connection, and positive energy. • Make It Memorable: You go beyond expectations, setting the standard for exceptional service and creating experiences customers return for. • More Than Just Beauty: You believe beauty is a powerful tool for confidence, self-expression, and community. • Commit to Grow and Learn: You’re passionate about learning, developing leaders, and building strong teams that grow together. What You Bring • Minimum 5 years of retail leadership experience • Proven success leading teams, driving sales performance, and managing operations • Strong background in inventory management, scheduling, payroll, and budgeting • Passion for beauty and delivering exceptional customer experiences • Excellent communication, organization, and time-management skills • Ability to multitask and problem-solve in a fast-paced environment • Reliable, accountable, and solution-oriented leadership style • Comfortable using POS systems and basic computer programs • Flexible availability, including days, evenings, and weekends • Salon experience is considered an asset What We Offer • Competitive salary Starting at $45,000 annually • Sales incentives and performance-based rewards • Product and salon service discounts • Medical and dental benefits • Employer RRSP contributions • FREE in-salon, regional, and national education opportunities • Opportunities to learn, grow, and advance your leadership career How to Apply Ready to lead with confidence and purpose? Submit your online application or email us at careers@chatters.ca Connect with us on: • Instagram: @chattershairsalon • Facebook: Chatters Hair Salon • LinkedIn: Chatters Canada • Website: https://www.chatters.ca Chatters prioritizes diversity, equity, and inclusion because we know it makes our company a better place to work and shop. We are committed to creating accessible environments for our team members, candidates, and customers. Requests for accommodation due to a disability — visible or invisible, temporary or permanent — can be made at any stage of application and employment. We encourage candidates to share their needs so we can provide equitable opportunities. Powered by JazzHR hzeojsSi2j