Technical Business Analyst

Technical Business Analyst Location: London (Hybrid 3 office days every 2 weeks) Salary: £40,000 - £45,000 + Benefits Join Talos360's Product Team We are looking for a Technical Business Analyst to help shape the future of Talos Perform, our performance management platform. Organisations use it to run performance reviews and check-ins, set objectives, gather 360 feedback and recognise good work. You will work across the whole product: researching and prototyping new features, refining the prompts behind our AI features, managing day-to-day delivery and helping clients with technical questions. We are an AI-first product team. We use AI agents every day to dig into code, data and logs, build prototypes, and write specs and documentation. You don't need to be a developer, but you'll need enough technical understanding to know which question to ask, where the answer lives, and how to check what you find. What You Will Be Doing • Testing and refining the prompts behind our AI features, such as the AI Notetaker, and checking AI output before it reaches customers • Researching and prototyping new features with our designer, including client interviews and usability testing • Managing the Azure DevOps backlog, writing user stories and acceptance criteria, and running sprint planning • Testing new features with our QA engineer and coordinating releases • Joining sales and customer success calls to answer technical questions, and supporting onboarding (SSO, APIs, HR system integrations) • Investigating product questions using AI tools across our data, logs and code • Keeping our documentation and help centre up to date What You Will Need • Experience as a business analyst, product analyst or junior product manager at a software or SaaS company • Experience writing user stories with acceptance criteria in Azure DevOps, Jira or similar • Hands-on experience using AI tools, including agents such as Claude Code, Cursor or Copilot, and the judgement to check what they produce • Confidence testing software and explaining clearly what went wrong • Clear writing and strong attention to detail Desirable • Experience in HR tech or performance management • Understanding of APIs, integrations or SSO • Experience running user research or usability testing • Experience writing or testing prompts for AI features Your First Year You will start by running the day-to-day backlog and release testing and joining client calls. By the end of your first year, you will be leading your own stream of roadmap work from discovery through to release. Why Join Talos360? • Work on HR technology used by organisations every day • Join an AI-first product team and work directly with the people making product decisions • Genuine opportunity to influence product direction • Grow into a full Product Manager role Apply Today If you're passionate about technology, software products and solving business problems, we'd love to hear from you.