Shop Assistant / Cashier

Shop Assistant / Cashier - Clicks Malcomess Park Listing reference: click_027534 Listing status: Online Apply by: 22 October 2026 Position summary Industry: Wholesale & Retail Trade Job category: Other: FMCG, Retail, Wholesale and Supply Chain Location: East London Contract: Permanent EE position: Yes About our company Clicks Group Introduction To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience. Job Objectives: • To efficiently execute all operational activities at the point of sale in a timely and efficient manner. • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards. • To ensure the safe handling of cash at all times. • To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets. • To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less". • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service. • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards. • To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values. • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times. Knowledge: • Basic maths calculations • Retail/FMCG background and understanding of merchandising and promotions principles • Understanding of stock management procedures • Knowledge of customer service excellence Skills: • Planning and organising skills • Problem-solving skills • Strong customer orientation • Relating and networking • Following instructions and procedures • Delivering Results and Meeting Customer Expectations • Working with people • Persuading and Influencing • Planning and Organising • Coping with Pressures and Setbacks Experience: • Desirable: experience in a customer facing role within a retail/FMCG store operations environment Education: • Desirable: Maths 50% and English 50% at Grade 12 level #J-18808-Ljbffr