Associate Technology Consultant

Bring It Your SAP Customer Experience foundation covers Sales Cloud, Service Cloud, SAP Commerce, or Emarsys. You understand customer processes from lead-to-order to case management, and connect CX to enterprise systems. Your structured approach and clear communication make you effective with both technical and business stakeholders. Build It You will support full-lifecycle CX implementations, from fit-gap workshops and solution design through to go-live. You translate business requirements into specifications, assist with SAP CX integrations, and support system testing. You contribute to end-user training and build reusable templates and lessons learned for the practice. Belong This team advises enterprise customers on some of their most significant CX transformation programmes. You work in cross-functional squads with integration, data, and quality specialists across multiple global engagements. SAP supports your growth through CX certification pathways and a practice built on shared knowledge. Cloud Architecture · Customer Relationship Management · Complex Problem Solving · Collaboration · Cloud Strategy · Cloud Security Infrastructure · Service Management · Effective Communication · Technology Roadmaps · Issue Management · Cloud Infrastructure · Operational Risk Management · Observability · AI-Assisted Architecture Decisions · AI-Threat Detection · Context Engineering · AI Output Quality Assurance · Agentic AI Day-to-Day Practice · AI-Assisted Automation and Prototyping · AI Adoption Capability