Process Analyst

Our client is undertaking a significant enterprise-wide transformation program aimed at modernising complex business processes, improving operational efficiency, and delivering a future-ready service environment. As part of this initiative, they are seeking an experienced Process Analyst to play a key role in documenting, analysing, and redesigning end-to-end business processes across multiple stakeholder groups. About the Role As the Process Analyst, you will lead process discovery activities, analyse current-state operations, identify improvement opportunities, and develop future-state process designs that align business objectives, governance, people, data, and technology outcomes. Working within a multidisciplinary delivery team, you will engage with business and technical stakeholders to drive process improvement and support program delivery. Key Responsibilities • Lead end-to-end process discovery workshops and stakeholder engagements • Document current-state processes, roles, systems, controls and information flows • Develop future-state process models using BPMN 2.0 and recognised process modelling standards • Identify process inefficiencies, risks, bottlenecks and automation opportunities • Facilitate workshops and validation sessions to gain stakeholder alignment • Contribute to process governance frameworks, ownership models and performance measures • Support business transformation initiatives through process design and implementation activities • Produce high-quality process documentation, analysis and recommendations for senior stakeholders • Work closely with Business Analysts, Solution Architects, Change Leads and SMEs across the program. About You To be successful in this role you will bring: • Minimum 5 years' experience as a Process Analyst in large and complex organisations • Strong experience modelling current and future-state business processes using BPMN 2.0 • Proven ability to identify business process improvements and deliver practical recommendations • Experience working across business, operational and technology stakeholders • Strong facilitation, workshop and stakeholder engagement skills • Knowledge of Business Process Management (BPM) principles and process governance frameworks • Excellent written, visual and verbal communication skills • The ability to work autonomously while contributing to broader program outcomes. Highly Regarded • Experience working within large enterprise, government, education or service-delivery environments • Exposure to enterprise-wide transformation programs, operating model changes or major technology initiatives • Experience establishing process governance, ownership frameworks and performance metrics. What's on Offer? • Contract through to September 2027 • Attractive rate of up to $118 per hour inclusive of superannuation • Brisbane CBD Fringe location + WFH • Opportunity to contribute to a major transformation program • Collaborative and high-performing project environment • Potential extension opportunities beyond the initial contract term If you're an experienced Process Analyst with strong BPMN modelling skills and a passion for business transformation, we'd love to hear from you. Apply now or contact Craig Favilla at Whizdom Recruitment for a confidential discussion.