Insurance Business Analyst

Job Title : Insurance Business Analyst Location: London About the Job you are considering: We are seeking an experienced Business Analyst to support the delivery of business and technology transformation initiatives within Insurance domain. The role will be responsible for eliciting, analysing, documenting, and managing business requirements while acting as the key liaison between business stakeholders and technology delivery teams Hybrid working : The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. Your Role: • Work closely with business stakeholders to gather, analyse, and document business, functional, and non-functional requirements. • Translate business needs into user stories, acceptance criteria, process flows, use cases, and solution specifications. • Facilitate workshops, requirement gathering sessions, and stakeholder discussions. • Create and maintain current-state and future-state business process models and workflows. • Collaborate with solution architects, developers, testers, vendors, and infrastructure teams to ensure successful solution delivery. • Support API, system integration, data migration, and reporting initiatives by documenting requirements and validating outcomes. • Analyse data requirements, support data mapping activities, and assess downstream system impacts. • Assist with test planning, test case reviews, UAT activities, defect analysis, and production readiness. • Support implementation planning, business readiness, and transition to production support teams. • Contribute to continuous improvement initiatives, process optimisation, and digital transformation programmes. Your Skills • Strong understanding of the software development lifecycle, including requirements discovery, solution design, development, testing, deployment, and post-implementation support. • Experience translating business requirements into clear functional and non-functional requirements, user stories, acceptance criteria, process flows, and solution specifications. • Running basic API tests using tools such as Postman, including collections, responses, status codes, and defect support. • Basic SQL/query knowledge for running simple queries, reviewing outputs, and supporting data validation. • Working knowledge of Agile delivery methods, including backlog refinement, sprint planning, user story grooming, defect triage, and UAT support. • Experience with process modelling techniques such as current-state and future-state process maps, swimlane diagrams, use cases, and UML. • Strong understanding of system integrations, data flows, APIs/interfaces, batch processes, and reporting/data requirements. • Proficiency with Microsoft Office tools, including advanced Excel, Visio, PowerPoint, Teams, SharePoint, and requirements/ documentation repositories. • Familiarity with enterprise applications used in insurance, underwriting, finance, policy administration, data warehousing, ETL, and reporting environments We are a Disability Confident Employer: Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: • Declare they have a disability, and • Meet the minimum essential criteria for the role. Please opt in during the application process. Make It Real (what does it mean for you): • You'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. • You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more. • You will be joining one of the World's Most Ethical Companies®, as recognised by Ethisphere® for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of. Why you should consider Capgemini: Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini: Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real | www.capgemini.com