PROGRAM MANAGER

PROGRAM MANAGER Summary We are seeking an accomplished professional to lead strategic initiatives within the IT Services sector. This pivotal role demands a visionary leader with over a decade of specialized experience to oversee complex programs, ensuring alignment with organizational goals and driving successful delivery. The ideal candidate will serve as a central figure in coordinating cross-functional efforts, managing critical dependencies, and maintaining rigorous governance standards to facilitate seamless project execution and business growth. Responsibilities • Direct and orchestrate comprehensive project planning and tracking mechanisms to ensure timely and efficient delivery of IT services. • Cultivate strong leadership capabilities to guide teams, foster effective communication, and resolve conflicts across diverse departments. • Oversee resource allocation and dependency management to optimize workflow and mitigate potential bottlenecks. • Establish robust protocols for status reporting and escalation, ensuring stakeholders are promptly informed of progress and risks. • Apply advanced problem-solving and decision-making skills to navigate complex challenges and drive strategic solutions. • Coordinate closely with internal and external stakeholders to align program objectives with business requirements. • Enforce delivery governance frameworks to maintain quality standards and compliance throughout the project lifecycle. Requirements Requirements: • Minimum of 10 years of progressive work experience in the IT Services industry. • Proven expertise in Program and Project Management methodologies. • Exceptional leadership and communication abilities with a track record of managing large-scale initiatives. • Strong proficiency in Resource and Dependency Management techniques. • Demonstrated skill in Project Planning, Tracking, and Status Reporting. • Adept at handling Escalation processes and high-level Stakeholder Coordination. • Solid background in Delivery Governance and Problem-Solving.