Administrative Assistant Endoscopy

Job overview We are looking for a proactive and organised Administrative Assistant to join our busy Endoscopy Service. This role provides essential administrative and reception support, helping to ensure patients receive a high-quality and efficient service throughout their endoscopy journey. Duties include preparing and maintaining patient records, handling telephone enquiries, and providing reception cover. The successful candidate will have excellent communication and IT skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment while maintaining a patient-focused approach. Working Pattern: Part-time, 22.5 hours per week, working Tuesday, Wednesday and Friday. Flexibility may be required to meet the needs of the service. Advert • Provide administrative and reception support to the Endoscopy Service. • Prepare and maintain patient records, ensuring accuracy and confidentiality. • Welcome patients and support the smooth running of reception services. • Handle telephone enquiries from patients, clinicians, and other departments. • Support the clinical team with general clerical and administrative tasks. • Ensure all documentation is filed and processed in accordance with departmental procedures. Working for our organisation St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce. At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process. Detailed job description and main responsibilities We are looking for a motivated and organised Administrative Assistant to join our busy Endoscopy team. This is a key role supporting the delivery of diagnostic services, including preparing patient records, maintaining accurate data, and providing reception cover across our sites. The successful candidate will have excellent communication and administrative skills, be confident using Microsoft Office, and be able to work effectively both independently and as part of a multidisciplinary team in a fast-paced healthcare environment. Previous clerical or reception experience is essential. Your recruitment team The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us: E: [email protected] Your application Please ensure your supporting statement clearly reflects the job description and person specification , as shortlisting will be based on these criteria. Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role. Use of Artificial Intelligence We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style. References Please provide a minimum of 3 years’ employment and/or education history , including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks. Closing date To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications. Shortlisting If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly. Application feedback If you do not hear from us within four weeks of the closing date , please assume your application has not been successful on this occasion. Safeguarding and DBS Checks We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.