Job Description
Black Country Healthcare NHS Foundation Trust is growing and changing. We provide specialist mental health, learning disability and community services across Dudley, Sandwell, Walsall and Wolverhampton. We’re looking for people who care about others, take responsibility, treat people with respect and have the confidence to speak up and shape what comes next.
We’re focused on the future, with a clear Trust Strategy and our Best for the Black Country programme driving improvement across our services and communities.
What we do
· Adult and older adult mental health
· Children and young people’s mental health
· Specialist learning disability services
· Community healthcare for children, young people and families in Dudley
Why join now
We’ve got real momentum. Clear priorities and our Best for the Black Country work mean things are moving in the right way, fast.
Our culture is built around being compassionate, accountable, respectful and empowering each other - you’ll see this in how teams support patients and colleagues every day.
You’ll be looked after. Flexible working, family-friendly policies, supportive teams, proper wellbeing support and opportunities to learn and develop.
There’s room to grow. A wide range of services, space to try ideas and a voice that’s heard.
It’s a great place to live. Diverse communities, good transport links, strong schools and green space, with a lower cost of living than many city regions.
What it’s like to work here
You’ll join friendly, skilled teams who look out for each other. We plan together, share pressures and celebrate wins. You’ll be encouraged to take ownership, speak up and learn from experience. New starters get a warm welcome and clear induction; early careers colleagues have preceptorship and buddying; experienced staff can lead, teach and innovate.
Who we are
We’re 4,000+ colleagues from many backgrounds, committed to improving health and wellbeing for our communities and for each other. If you’re interested in the role but don’t meet every requirement, please apply — we value potential, different perspectives and people who want to grow.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application—especially personal statements and responses to role-specific questions—is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.
Armed Forces Community
Black Country Healthcare NHS Foundation Trust is proud to support the Armed Forces Covenant. We welcome applications from veterans, reservists, service leavers, military spouses and members of the wider Armed Forces community. We recognise the valuable skills, experience and attributes developed through military service and are committed to supporting the Armed Forces community in their careers.
Job overview
An exciting opportunity has arisen for a highly organised and professional Personal Assistant to provide comprehensive administrative and
secretarial support to the Deputy Chief Nursing Officer and Chief Allied Health Professional & Deputy Director of Therapies. This role is ideal for someone with excellent communication, prioritisation and organisational skills, who is able to work flexibly, use initiative and maintain confidentiality when handling sensitive information. The successful candidate will play a key role in supporting diary management, meeting preparation, minute taking, correspondence, information flow and wider administrative processes, helping to ensure the smooth and effective running of the Corporate Nursing/AHP function. The post will involve working closely with colleagues across the Trust and with external partners, contributing to the delivery of safe, high-quality services for patients, carers and staff.
Advert
The post holder will provide high-quality administrative and Personal Assistant support, ensuring work is prioritised effectively and urgent matters are handled appropriately. Key duties will include diary management, preparing and organising meetings,
taking and transcribing minutes, producing correspondence, reports and presentations, maintaining effective administration systems, managing
information with discretion and confidentiality, and liaising professionally with internal and external colleagues. The role will also support wider team processes, including Eroster administration, recruitment support, ordering supplies, maintaining records and providing cross-cover where required to ensure the smooth running of the service.
Working for our organisation
Black Country Healthcare NHS Foundation Trust provides mental health, learning disability, autism and community healthcare services across the Black Country. We are committed to delivering safe, high-quality and
compassionate care, working together with patients, carers, colleagues and partners to help people live healthier, happier lives. As part of our team, you will be supported to work in line with our Trust values, contribute to continuous improvement and play an important role in helping our services run effectively for the communities we
serve
Detailed job description and main responsibilities
The post holder will provide confidential and proactive Personal Assistant support, including diary and correspondence management, organising meetings, preparing papers and minutes, maintaining records and administrative systems, and liaising with internal and external colleagues. The role will also support wider team processes, including e-Rostering, recruitment, ordering supplies and providing cover as required.
Applying and timelines
We may close this advert early if we receive a high volume of applications, so please apply soon. We shortlist after the closing date and will contact shortlisted candidates usually within two weeks. If you haven’t heard by then, you haven’t been shortlisted. Please check your email for updates and contact Recruitment for feedback.
As part of our commitment to fairness, openness and accountability, we ask all applicants to ensure that their job applications reflect their own experiences, skills and motivations. While AI tools can support spelling, grammar or formatting, we expect that the content of your application especially personal statements and responses to role-specific questions is written by you.
Pay and contracts
Most NHS roles are paid under NHS Agenda for Change. With us, your starting point is set against the advertised band and your relevant NHS service, with progression through annual increments.
Medical and Very Senior Manager roles follow separate national pay frameworks, not Agenda for Change. Details are provided in each advert and during recruitment.
Standards and checks
· Clinical posts up to and including Band 4 are expected to hold the Care Certificate. If you don’t have it yet, we’ll support you to complete it in post.
· Some roles require a Standard or Enhanced DBS check under part V of the Police Act 1997. Having a criminal record won’t automatically prevent employment - we consider the role and individual circumstances.
· We are an equal opportunities employer, offer flexible working, and are a smoke-free Trust.
Inclusion, equality and adjustments
· We are an equal opportunities employer and are committed to creating an environment where everyone is treated with dignity, feels respected and is able to thrive.
· We are an anti-racist, disability-inclusive and LGBTQ+-inclusive Trust.
· We welcome applications from under-represented groups and people with lived experience relevant to our services.
· Disabled applicants can request consideration under our Guaranteed Interview Scheme where essential criteria are met, and you can ask for reasona