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HR Business Partner Job Opening in For a Client of TeamLease Digital at Bengaluru
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Job Description
Managed end-to-end customer success operations, ensuring smooth onboarding, product adoption, and ongoing support for US clients. Served as the primary point of contact for international customers, maintaining strong relationships across diverse time zones and cultures.
Conducted regular review meetings, check-ins, and QBRs with abroad clients to understand goals, challenges, and performance metrics. Resolved customer issues promptly by coordinating with cross-functional teams such as Product, Sales, and Technical Support.
Delivered product training, feature walkthroughs, and customized solutions based on the client’s business needs. Documented customer feedback and provided actionable insights to improve product functionality and user experience.
Handled multiple international accounts independently, demonstrating strong communication, client management, and service delivery skills.
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