Housekeeping Supervisor

Note to Applicants: This role is based in a transit hotel environment , supporting guests on short-stay and time-based bookings. Role Purpose Job Details:

📍 Location: Changi Airport

💰 Salary: $2500 - $2900 ⏳ Duration: Perm 🕑 Working hours: 5 days work week including weekends and public holidays. Rotating shift (including night shift)

Key Responsibilities

Daily Planning, Allocation, and Shift Control Plan daily room allocations based on departures, occupied rooms, VIP priorities, early / late arrivals and operational constraints. Assign attendants to rooms and zones according to experience, productivity and workload balance.

Adjust plans during the shift in response to changing priorities, staff availability, or room returns. Ensure coverage remains effective throughout the shift without creating quality shortcuts. Maintain clear direction and workflow rather than constant re-assignment. 2.

Room Inspection and Release Discipline Inspect guest rooms thoroughly before release, including bedroom, bathroom, and entry areas. Assess cleanliness, presentation, smell, lighting, temperature comfort, and visible details. Reject rooms that do not meet standards, even under time pressure.

Reinspect rooms after re-cleans or maintenance intervention to confirm readiness. Track inspection outcomes to identify trends and recurring issues. 3. Training and Skills Development Conduct on-the-job training for housekeeping attendants, including new joiners and existing staff requiring refreshers.

Demonstrate correct cleaning techniques, sequencing, hygiene practices and finishing standards. Reinforce proper servicing of occupied rooms, departing rooms, VIP rooms and short-stay rooms where applicable. Support onboarding by closely monitoring new staff during their initial shifts.

Identify skill gaps and recommend additional training or coaching to the Housekeeping Manager. 4. Quality Coaching and Skill Development Provide practical, on-the-spot coaching to attendants based on inspection