UX Designer - Junior - MSON 13

Job Title: UX Designer – Junior Location: Toronto, ON Experience: 0–3 Years Job Type: Contract Job Summary We are seeking a creative and detail-oriented Junior UX Designer to support user experience research, wireframing, usability evaluation, and service design activities. The ideal candidate will assist in understanding user needs, documenting user journeys, developing wireframes and prototypes, and contributing to accessible and user-centered digital experiences. The candidate will collaborate with senior UX designers, business analysts, developers, and stakeholders to ensure that design solutions align with user needs, business objectives, and accessibility requirements. Key Responsibilities • Assist in conducting user research, stakeholder interviews, surveys, and usability testing. • Gather and document user needs, pain points, expectations, and feedback. • Create wireframes, user flows, prototypes, and basic interface layouts using Figma. • Support the development of user journeys, personas, and service blueprints. • Participate in design workshops and collaborative sessions using Miro. • Create process flows, journey maps, and supporting diagrams using Microsoft Visio where appropriate. • Assist in documenting UX requirements, design specifications, and usability findings. • Support accessibility reviews using JAWS and other relevant accessibility testing tools. • Apply WCAG 2.0 Level A/AA accessibility requirements to design reviews and interface recommendations. • Collaborate with developers and QA teams to validate that implemented designs reflect approved UX specifications. • Use Azure DevOps to track design tasks, requirements, defects, and delivery progress. • Incorporate feedback from users, stakeholders, and team members into design improvements. • Maintain design documentation and contribute to UX standards and reusable design assets. Required Skills and Qualifications • 0–3 years of experience in UX design, user research, interaction design, or a related discipline. • Foundational knowledge of user-centered design principles and usability best practices. • Familiarity with Figma for wireframes, prototypes, and design collaboration. • Understanding of user research methods, user journeys, wireframing, and service design fundamentals. • Basic knowledge of accessibility principles and WCAG 2.0 Level A/AA. • Awareness of screen-reader testing using JAWS or comparable accessibility testing tools. • Familiarity with collaborative design and process documentation using Miro and Microsoft Visio. • Basic understanding of design handoffs, usability evaluation, and collaboration with development teams. • Exposure to Azure DevOps for work tracking and team collaboration. • Strong visual communication, analytical thinking, attention to detail, and interpersonal skills. Preferred Qualifications • Academic projects, internships, or portfolio work demonstrating UX research, wireframes, prototypes, or usability improvements. • Exposure to accessibility testing and inclusive design practices. • Familiarity with Agile project environments and cross-functional collaboration.