Senior Consultant I - WD

About Us Appficiency is a global technology and professional services firm that solves complex business challenges through the intelligent application of enterprise software, automation, and AI. We're a proud Oracle NetSuite Alliance Partner; Salesforce Crest Partner; Microsoft Gold Certified Partner, and much more: our evolution has taken us well beyond a single platform, making us a multi-technology advisory and implementation partner across ERP, CRM, cloud platforms, and AI-driven solutions. What sets us apart is a "technical-first" approach, teams who understand both business logic and deep system architecture paired with a genuine belief that our people are our greatest strength, and that's who we invest in first. The Opportunity As a Senior Consultant I, you will operate as a senior leader within the consulting practice — overseeing complex, multi-workstream engagements and providing strategic direction across client portfolios rather than individual projects alone. You will be a recognized expert and trusted advisor to clients' executive leadership, driving business development, shaping practice-wide standards, and directly leading and developing a team of consultants. Your focus expands beyond project delivery to practice growth, client portfolio health, and organizational impact. What You'll Do • Simultaneously work on 4-5 client projects/engagements while overseeing 1-2 additional projects • Manage new and existing accounts, assessing customer needs and leading the build, test, and implementation of NetSuite • Lead all phases of NetSuite implementation, including requirements gathering, documentation, buildout, validation/demos, testing, and user training • Own project allocations, team capacity, and billable hours, including assigning activity trackers and roles for new projects in Salesforce • Develop expertise in Appficiency's project delivery methodology and ensure its effective application across engagements • Build proficiency in the NetSuite application, its capabilities, and industry-standard business practices • Identify non-standard business processes and recommend effective, practical solutions • Assist clients in designing and implementing their enterprise architecture • Participate in the design, build, testing, and support of integrations between clients' business systems • Resolve NetSuite issues clients encounter, delivering innovative and effective solutions • What You'll Bring • 5-6 years in a professional services, functional, or technical consulting role, with prior experience in a senior or leadership capacity • Extensive experience leading large-scale SaaS, IT, or industry-specific implementations (e.g., distribution, manufacturing, retail, media & advertising) • A Bachelor's degree preferably in Software Engineering, Finance, Accounting, or related field, or equivalent work experience • Deep, expert-level experience on the NetSuite platform, including complex, multi-entity or global implementations • Demonstrated success building and managing profitable, long-term executive-level client relationships • Strong strategic and business acumen, able to align enterprise objectives to scalable, long-term technology strategy • Exceptional executive communication, presentation, and negotiation skills • Superior analytical and problem-solving skills, with sound judgment under ambiguity and pressure • Proven experience managing and developing consulting teams and their performance • Advanced knowledge of cloud computing technologies and enterprise architecture best practices • Willingness to travel to client locations as needed • Expertise in NetSuite modules like Advanced Manufacturing, Work Orders and Assemblies, Demand and Supply Planning, and Advanced Inventory Management. • Experience in FMCG or related industries such as manufacturing, retail, and warehousing is an advantage. • Must have experience in EDI, 3PL and e-commerce What Will Set You Apart • Proven ability to juggle multiple concurrent client engagements without sacrificing quality or attention to detail • Strong account management instincts — skilled at assessing new client needs and scoping the right NetSuite solution • Sound judgment in identifying non-standard business processes and crafting creative, effective solutions • Solid grasp of resourcing and operations, comfortable owning project allocations, capacity planning, and billable hours • A dependable, solutions-oriented approach to troubleshooting NetSuite issues under pressure • What Success Looks Like • You consistently deliver strong outcomes across 4-5 concurrent engagements while effectively overseeing 1-2 additional projects • New and existing accounts trust your judgment in assessing their needs and guiding successful NetSuite implementations • You've internalized Appficiency's delivery methodology and apply it consistently and effectively across all your projects • Project allocations, team capacity, and billable hours under your ownership are accurate and well-managed • Clients rely on you to resolve NetSuite issues quickly and creatively, reinforcing trust in the partnership