Change Management Consultant - Senior

Job Title: Change Management Consultant - Senior Location: Toronto Work Model: Onsite Duration: 6 months Extension: 1 Time Must Haves • Demonstrated experience in leading large scale enterprise-level (multi-ministry) change initiatives. • Ability to develop and implement change strategies in multi-stakeholder environments, aligned with enterprise IT goals. • Ability to create and execute multi-year change roadmaps for the business stakeholders • Experience developing communication plans and craft clear, compelling materials (e.g., decks, newsletters, FAQs) for diverse audience, including executive-level communications, able to present complex ideas clearly and persuasively. • Experience conducting workshops, briefings, and training sessions Description / Responsibilities / Skills Role Overview: • The Change Management Specialist will play a critical role in supporting an enterprise-wide IT transformation initiative, the Common Compliance Management Platform (CCMP). • The specialist will work closely with project teams, business units, and leadership to assess change impacts, build readiness, and foster engagement across the organization. Key Responsibilities: • Lead change management planning and execution for the CCMP enterprise initiative. • Collaborate with project managers, business analysts, and technical teams to ensure alignment with stakeholder needs and enterprise strategic needs. • Chair or participate in committees or networks to provide change management expertise and leadership to ensure change management initiatives are integrated and aligned with CCMP goals. • Work with ministry leaders and select staff to ensure products and services satisfy stakeholder and program needs. • Monitor and report on change adoption, resistance, and feedback Description • Help leaders and teams enhance their capabilities to understand how change impacts people, the reasons why people resist change and how to support people as they transition through change • Be an active and visible coach to support leaders, partners and stakeholders in their role as change champions • Leads stakeholder management, including identification and analysis of key stakeholders, and the development of stakeholder engagement strategies • Identify potential people side risks and anticipated points of resistance and develop plans to mitigate or address concerns • Design and conduct change readiness assessments, evaluate results, and present findings to stakeholders to plan and carry out a change management strategy • Administer measurement systems to track adoption, utilization, and proficiency of individual changes Deliverables • Develops an approach to embed/institutionalize the change to sustain the benefits achieved, including knowledge transfer, performance management, continuous improvement and other related practices • Design and conduct change readiness assessments, evaluate results, and present findings to stakeholders to plan and carry out a change management strategy • Administer measurement systems to track adoption, utilization, and proficiency of individual changes Experience & Skill Set Requirements Change Management Strategy & Execution (50%) • Demonstrated ability to develop and implement change management strategies supporting digital transformation, e.g., enterprise platform onboarding projects. • Experience conducting stakeholder impact assessments and readiness evaluations • Proven success in driving adoption and minimizing resistance in complex environments Stakeholder Engagement & Communication (30%) • Strong facilitation and interpersonal skills • Ability to build trust and consensus across technical and non-technical stakeholders • Experience in developing and maintaining effective partnerships with leaders and stakeholders, gather organizational information, and provide strategic advice and co-ordination. Governance, Performance Measures and OPS Context (20%) • Experience supporting complex multi-organizational governance processes and executive approvals • Ability to align change initiatives with enterprise architecture and strategic priorities. • Experience developing KPIs and metrics to assess change effectiveness • Ability to conduct post-implementation reviews and lessons learned for continuous improvement • Familiarity with Ontario Public Service (OPS) or similar government environments, including understanding of regulatory compliance service delivery contexts.