Radiology Senior Healthcare Support Worker (CT/MRI)

People at the Heart. One Team. Your Career at WWL. Job overview We are looking for enthusiastic and highly motivated Radiology Health Care Assistants to join the team within the Radiology Department at Wigan Royal Albert Edward Infirmary and to also rotate to the Community Diagnostic Centre (CDC) at Leigh Infirmary and the Wrightington site. Full time and part time posts available. Candidates should have a flexible approach to their working hours as this contract will be flexible across 7 day working and includes multiple sites. We offer excellent development opportunities and will provide appropriate support and training. We see the staff on all sites as one huge Radiology family, all providing a corporate approach to our service. Please be advised that this role is not eligible for sponsorship for entry-level candidates. To meet the minimum salary threshold required for sponsorship, applicants must have at least two years of experience working within the NHS as a Band 3 Healthcare Support Worker. The role will require you to work across all areas in the Trust which includes those that are designated as positive, asymptomatic and negative COVID wards. Candidates are required to present original certificates for qualifications at interview stage. Maths and English GCSE or functional skills is essential. You also must have an NVQ Level 2 in Health and Social Care. Please note this vacancy may close prior to the specified closing date, if a suitable amount of applications are received. Advert The main duties of this role is to provide general assistance for Diagnostic Procedures within the Diagnostic Imaging Department, with a high level of care, assistance and support to patients during their examination. To perform such duties as will aid the smooth running of the department providing a high level of patient care. The successful candidates will be required to communicate on a regular basis with all grades of hospital staff throughout the Trust and should therefore have good interpersonal and communication skills. Applicants should also have good keyboard skills and preferably experience in using basic computer packages, including hospital systems. We are ideally looking for a committed reliable member of staff, with good organisational and communication skills and a flexible approach to changing patterns of work. Working for our organisation Choose Well – Choose WWL Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values. WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs. On-Call Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational. Detailed job description and main responsibilities • Provide administration support, duties to include, reception duties, receiving telephone calls, booking patients onto the departmental computer system and uploading disks for the Radiologist to report. • Provide assistance and support to the radiographers and Consultant Radiologists in the x-ray department. • Assist in preparation of imaging rooms prior to Diagnostic examination • Assist the medical staff during various clinical examinations and procedures. • To have the ability to assist with the organisation of the workload of the department, responding to the needs of the service. • Liaise and consult with other wards and departments, to implement or plan patient requirements effectively. • The necessity to communicate with various internal and external sources both Clinical and Nonclinical eg: Clinicians, Trust Staff, Directorate Staff, and Patients. • Resolving queries from patients, departmental staff and service users. • To assist in maintaining a clean and tidy department, in accordance with departmental cleaning protocols. • To report any equipment faults or problems to senior staff. • Prepare and organise relevant documentation for diagnostic procedures i.e. obtain case notes and administrative forms for speciality examinations. • To plan and prioritise own workload to meet service demands. • Monitor and request supplies of stock to ensure the efficient running of the department. • Book and send out appointments for Diagnostic Procedures and enter onto departmental computer system and into departmental diary. • To participate in any departmental research and audits as and when required. • To provide general assistance for Diagnostic Procedures within the Diagnostic Imaging Department. • To provide a level of care, assistance, and support to Patients during their Radiological Examination. • To perform such duties as will aid the smooth running of the department and provide a high level of care. • To be familiar with Department Administration Services. • To provide clinical assistance to the Diagnostic Services provided within the Radiology Department To stay up to date with the latest Trust news and events, follow us on our social media channels: Twitter, Facebook, Instagram and LinkedIn Recruitment Information for Applicants Our preferred method of application is online. If you experience any difficulties submitting your application, please contact the Recruitment Team on 01942 773823 for support. Using AI when writing job applications If you choose to use Artificial Intelligence (AI) or other tools to assist in writing your application, it’s essential to personalise this information, particularly your supporting statement to reflect the skills and experience to match your job application. Relying solely on AI to write your application or supporting statement is not advocated by Wrightington Wigan and Leigh Teaching Hospitals NHS Foundation Trust as it could negatively impact your chances of success in the application process. Please refer to the attached "Applying for a role in the NHS guidance" for further information regarding the use of AI. The Trust reserves the right to close adverts earlier than the stated closing date if there is a high volume of applications. We endeavour to inform all applicants of the outcome of their application by email or SMS text message. Guidance on Completing Your Application Applications are assessed against the person specification. We strongly encourage you to use the supporting information section to demonstrate how you meet the essential and desirable criteria, providing clear examples where possible. On-Call Please note that some roles may require participation in an on-call rota, particularly those that are operational in nature. Continuous Service WWL is part of the Greater Manchester Continuous Service Commitment . We recognise continuous or ‘unbroken’ service from any Greater Manchester Local Authority, NHS organisation, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or the Greater Manchester Combined Authority. This ensures access to our service-related benefits.