SAP Business Analyst (Sr) - NE

Sr. Business Systems Analyst - HR Sr. Business Systems Analyst – HR Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development.

The position focuses on a specific functional area(s) of the company, which in this case is HR and Sales/Service. The scope of responsibility is for Tremco North American operations primarily but can also expand to support our Global Operation. Nurtures and insures the successful use of the application systems tools.

Duties/Responsibilities, Core knowledge: Provides feedback on the overall direction of the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2 nd and 3 rd level help desk support.

Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs.

benefit analysis to determine rational for application system development and enhancements. Acts as liaison between business users, software vendors, and the broader user community.

Participates in software and functional user groups to manage issues, evaluate enhancement opportunities, exchange best practices, and stay informed on product direction.

Performs systems analysis, design, configuration, and tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc.

Elicits, analyzes, and documents business requirements and prepares functional specifications for system enhancements, integrations, reports, interfaces, workflow changes, and process improvements. Works with technical resources to ensure solutions meet business requirements.

Advises users as to the applicability of various alternatives to meet the specified requirements