Assistant Operations Manager

Assistant Operations Manager Leading M&E & Gas Maintenance Contractor Bromley £40,000 per annum (DOE) About the Client: Regen Solutions is proud to partner with an established, fast-growing Mechanical & Electrical (M&E) specialist delivering planned and reactive domestic/commercial gas maintenance contracts. Known for high service standards and long-term client relationships, they are looking for a sharp, proactive leader to head up their core finance and operational administration team. The Opportunity: We are seeking an experienced Finance Operations Team Leader / Assistant Manager to supervise a team of 4-8 staff, ensuring the day-to-day back-office engine runs seamlessly. In this hands-on role, you will bridge the gap between technical operations and financial control-taking ownership of contract invoicing, applications, NEC system reconciliations, and credit control, while keeping your team motivated and hitting critical month-end deadlines. Key Responsibilities: Team Leadership & People Management • Lead, mentor, and support a dedicated back-office team of 4-8 staff. • Oversee day-to-day personnel matters, including sickness management, work allocation, and queries. • Drive team performance to meet strict contractual and month-end deadlines. Contract Invoicing & NEC Administration • Oversee and raise client invoices for upload into Sage, driven by maintenance applications submitted via NEC. • Ensure all departmental contract applications are reviewed and submitted through NEC prior to strict cut-off windows. • Maintain a live invoice and payment tracker, verifying every claim for commercial accuracy. Financial Reporting & Sales Reconciliation • Reconcile maintenance job sheets and the five-day report against the NEC backing schedule. • Ensure all gas maintenance and M&E completed works are fully accounted for, billed, and posted accurately at month-end. • Prepare regular monthly financial reports and scrutinise posting logs for audit readiness. Credit Control & Issue Resolution • Actively monitor aged debt and pursue overdue payments from clients/local authorities'/housing partners. • Investigate and swiftly resolve billing queries, invoice discrepancies, or rejected job sheets. What We Are Looking For: • Proven Supervisory Experience: Background as an Assistant Manager, Team Leader, or Senior Administrator overseeing small-to-medium teams. • Relevant Sector Exposure: Experience within M&E, social housing maintenance, building services, or facilities management is highly desirable. • Systems Proficiency: Hands-on experience with Sage and contract/work-scheduling platforms (experience with NEC systems/contracts is a major advantage). • Strong Commercial Acumen: High-level competence in applications for payment, job-cost reconciliations, and aged debt recovery. • Organisational Drive: A proactive problem-solver who thrives on deadline-driven month-ends and meticulous detail. What's on Offer • Competitive Base Salary: £40,000 depending on experience. • Stability & Growth: Join an established contractor with a strong pipeline of long-term framework contracts. • Supportive Environment: Comprehensive onboarding with clear progression avenues into operational management. Apply Today Ready to take the lead in a busy, rewarding M&E environment? Apply directly through Regen Solutions with your up-to-date CV or contact our team for a confidential discussion about the role. Assistant Operations Manager Leading M&E & Gas Maintenance Contractor Bromley £40,000 per annum (DOE)