RQ11561 - Change Management Consultant - Senior I Toronto ON I 1 Year

RQ11561 - Change Management Consultant - Senior Organization: Government Services Integration Cluster Ministry: Ministry of Public and Business Service Delivery and Procurement location: Toronto ON -Onsite Pay Rate:98-104/hr incorp Description Qualifications: Title: Change Management Consultant - Senior Role Description The Senior Change Management Consultant will provide strategic expertise, consultative advice, and coaching to build enterprise-wide change capabilities. This role focuses on driving adoption, minimizing resistance, and aligning people, processes, and technology during large-scale digital transformations. Responsibilities • Strategy & Execution: Develop and implement multi-year change management strategies, frameworks, and roadmaps for large-scale enterprise initiatives. • Coaching & Leadership: Act as a visible coach to guide leaders, project leads, and stakeholders through transitions and build alignment. • Stakeholder Management: Conduct impact assessments and readiness evaluations; design targeted strategies to engage stakeholders and mitigate resistance. • Collaboration: Partner with project managers, business analysts, and process specialists to integrate change practices at all project lifecycle levels. • Communications & Training: Lead the creation of communications plans, sponsor roadmaps, training plans, and enablement materials. • Measurement & Sustainability: Establish KPIs and tracking systems to measure adoption, utilization, and proficiency, ensuring long-term knowledge transfer and benefit realization. Skills & Qualifications Change Management Strategy & Execution (50%) • Experience leading large-scale, multi-ministry, or enterprise-level transformational change initiatives. • Proven ability to develop strategies supporting digital transformation (e.g., enterprise platform onboarding). • Expertise in applying structured change methodologies to address the people side of technical and process changes. • Track record of executing readiness assessments, analyzing risks, and managing resistance in complex environments. Stakeholder Engagement & Communication (30%) • Strong facilitation, active listening, and conflict management skills to build trust across technical and non-technical teams. • Experience crafting targeted communication materials (e.g., executive decks, newsletters, FAQs) for diverse audiences. • Ability to design and deliver workshops, briefings, and training sessions. • Proven capability to influence cross-functional teams and move stakeholders toward a common goal. Governance, Performance Measures & OPS Context (20%) • Familiarity with the Ontario Public Service (OPS) or similar complex government environments, including regulatory compliance. • Experience navigating multi-organizational governance processes and securing executive approvals. • Ability to align change initiatives with enterprise IT architecture and strategic business priorities. • Experience defining success metrics, tracking KPIs, and conducting post-implementation reviews. Must-Haves • Demonstrated experience leading large-scale enterprise-level (multi-ministry) change initiatives. • Ability to develop change strategies in multi-stakeholder environments aligned with enterprise IT goals. • Experience creating and executing multi-year change roadmaps for business stakeholders. • Experience developing communication plans and crafting executive-level materials (decks, newsletters, FAQs) to present complex ideas clearly. • Proven experience conducting workshops, briefings, and training sessions.