Supervisor, IT Operations

SUMMARY This position will be responsible for leading the day-to-day operations of a multi-functional IT department, by providing direct guidance for process improvements, standardization efforts, technology deployment, customer support and strategic and tactical implementations. This position will report to.

In collaboration with the IT leadership team, this position will be responsible for implementing the IT operations strategy for systems planning, networks, database management, data processing, information and data security, and applications support.

The Supervisor is responsible for ensuring that technology risks are identified and managed according to the risk culture of the enterprise and advises senior management about risks to the business due to the implementation of technology used to operate the business.

Exchanges information with professional staff and offers assistance in addressing workflow needs. Aids the senior management in department strategic planning. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Responsible for understanding and managing risks associated with information systems, which may include, databases and application platforms and networks, establishing policies and procedures, developing a comprehensive, integrated architecture, monitoring practices surrounding the availability of company data, coordination of disaster recovery and business continuity plans for the infrastructure and will increase security awareness across the organization and the business.

Oversees the Company infrastructure, applications, systems, desktops, storage to ensure proper uptime and availability.

Effectively coordinate the efforts of staff with other departments in Information Technology to ensure highest level of cooperation and efficiency of team members while instilling a cohesive team environment. Participates in planning, development, and management of all aspects of the IT Operations team. Engage in and su