Customer Engineer

Description Senior Customer Engineer Join Noma Security and help shape the future of AI security. Noma is building the first comprehensive AI Security and Governance Platform, helping organizations adopt AI, Agents, and LLMs with confidence and control.

As AI becomes core to modern enterprises, we provide seamless visibility and protection across the entire AI lifecycle—from development to production and autonomous agents. Our team works at the intersection of AI, security, and cloud, shaping a new category in a fast-evolving market.

We’re looking for a Senior Customer Engineer to help customers deploy, integrate, and operate Noma successfully within their production environments.

You’ll be the hands-on technical resource for complex post-sales engagements, translating customer use cases into reliable configurations, integrations, automation, and operational workflows. Your work will span endpoints, cloud platforms, identity, networking, SaaS integrations, and AI development environments.

You’ll work alongside the Customer Solutions Architect, who owns the overall customer relationship and outcomes, while you lead the technical execution required to make those outcomes achievable and scalable.

This role is ideal for a highly technical, customer-facing generalist who enjoys moving across technologies, building solutions, and owning complex technical challenges from deployment through resolution.

🛠️ What You’ll Do Technical Operationalization: Translate customer use cases into technical requirements, configurations, integrations, workflows, and production-readiness plans.

Hands-on Deployment: Lead deployment, integration, and troubleshooting across endpoint and MDM environments, IDE integrations and coding agent hooks, cloud connectors, SaaS integrations, and gateway and runtime deployments.

Build and Automate: Write scripts, work with REST APIs, configure Docker and Kubernetes deployments, and set up infrastructure within customer environments. Turn one-off solution