Lead Quality Assurance Analyst (Bilingual English-French)

Location – Canada / Remote Sapiens is seeking a dynamic and experienced Lead Quality Assurance Analyst (Bilingual English-French) to oversee the quality assurance efforts for a complex, integrated platform comprising multiple modules.

This role requires hands-on leadership, strategic planning, and technical expertise in both manual and automation testing.

The Lead Quality Assurance Analyst will manage a hybrid QA team, drive platform-wide quality initiatives, and collaborate with cross-functional stakeholders to ensure seamless integration and high-quality delivery.

Responsibilities

Test Strategy & Planning Define and implement comprehensive test strategies for manual and automation testing across modules. Translate business and technical requirements into test artifacts including test cases, automation scripts, and test plans. Plan and estimate QA efforts during sprint planning and release cycles.

Ensure alignment with QA best practices, design patterns, and organizational standards. Test Execution & Platform Oversight Oversee execution of manual and automated test cases across functional, regression, integration, and UAT phases. Validate end-to-end workflows across integrated modules and shared services.

Coordinate system-level testing across environments (staging, pre-prod, production). Monitor automation coverage and maintain regression suite health. Defect & Risk Management Identify, document, and track defects; collaborate with development and BA teams for resolution.

Evaluate defect impact across modules and prioritize based on business and technical risk. Proactively identify platform-level quality risks and implement mitigation strategies. Metrics & Compliance Create and distribute QA reports covering test progress, defect metrics, risk mitigation plans, and platform KPIs.

Review and act on quality indicators such as defect leakage, test case effectiveness, and release confidence. Ensure compliance with QA standards, audit requirements, and regulatory guide