Partner Enablement Manager

About the Company: Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey.

Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

About the Role

We are looking for a high-energy, execution-oriented Partner Enablement Manager to build and scale our partner enablement function. This role will own the strategy and execution of training, certification, and activation programs that make Netomi a “go-to” solution across our partner ecosystem.

Reporting to the VP, Alliances, Partners & Channels, you will work to ensure our partners teams are trained, incentivized, and excited to position and deliver Netomi solutions.

This role is critical to scaling Netomi ’s partner ecosystem—ensuring our partners are not just trained, but activated, aligned, and driving meaningful revenue and customer impact.

Responsibilities

Partner Enablement & Certification Design and orchestrate end-to-end training and certification programs for partners Deliver engaging enablement sessions, workshops, and onboarding programs Build scalable curricula that drive partner proficiency in Netomi ’s CX and AI platform Continuously refine programs based on feedback and performance gaps Partner Activation & Engagement Drive awareness and adoption within top-tier partners Ensure Netomi is top-of-mind and embedded (“sticky”) within partner teams Facilitate pilot programs and support early-stage deployments with partners Act as a key connector between partners and in