Client Services Officer

07th October, 2026 Client Services Officer | Accounting Administration Salary: $75,000 to $85,000 + superannuation Location: East Brisbane, QLD Work style: Permanent full-time | Office-based Why This Role Become a familiar point of contact for clients while helping an established accounting practice keep its daily operations running smoothly. This Client Services Officer position combines client communication, document preparation and administrative support across the team. It suits someone who enjoys organising information, following up requests and making life easier for both clients and colleagues. Regular professional development and opportunities to take on greater responsibility offer scope to build a long-term career in accounting administration. The Role Working closely with accountants and other team members, you will help coordinate client information, prepare documents and manage day-to-day correspondence. Key responsibilities include: • Acting as a first point of contact for client enquiries and directing requests appropriately • Providing administrative support to accountants and other team members • Collecting client information and preparing documentation for reviews and meetings • Preparing invoices, emails, reports and other client documents • Handling ATO and ASIC correspondence • Following up outstanding information and responding to administrative queries • Coordinating competing requests to support timely client service Accuracy, clear communication and careful handling of confidential information are central to the position. About Our Client Our client is a long-standing, family-run public accounting firm based in East Brisbane. The practice supports business owners through accounting, taxation, bookkeeping, SMSF administration and business advice. Long-term relationships and regular client communication are important parts of its approach. Investment in technology supports service delivery, while ongoing training and community initiatives contribute to the working environment. The role is based in a contemporary office, with close interaction across the team. What You’ll Bring • At least 12 months of administration experience, ideally within an accounting firm • Proficiency in Microsoft Word, Excel and Outlook • Experience handling ATO and ASIC correspondence • Strong organisation skills and the ability to manage multiple priorities • Clear written and verbal communication • A helpful, professional approach to client enquiries • Attention to detail and sound judgement when handling confidential information • An interest in building a long-term administration career What’s On Offer • $75,000 to $85,000 + superannuation • Permanent full-time employment • Regular professional development opportunities • Career progression opportunities • Varied client contact and close collaboration with the accounting team • A contemporary East Brisbane office • Location close to public transport • Street parking available Next Steps If you are a Client Services Officer or administrator looking for varied client work, professional development and a long-term career within an accounting firm, please apply now. For a confidential discussion, contact Shaun at Minchin Recruitment: hello@minchinrecruitment.com.au (07) 3733 3544 #SCR-shaun-minchin