UX Designer with 5 years experience (Contract)

( /Ref: 300) [12 months contract, renewable] We’re looking for a UX Designer to join our mission-driven product team to design intuitive, inclusive, and impactful digital services for citizens, employers, and industry partners.

You’ll play a key role as an individual contributor —shaping experiences through research-driven design , co-creating with stakeholders, and collaborating across product, design, and engineering.

This role is ideal for someone who is comfortable with ambiguity , skilled in both user research and interaction design , and thrives in agile, cross-functional teams . You’ll have opportunities to design across multiple platforms and touchpoints, and contribute to strategic decisions that shape the product’s direction.

What You’ll Do · Lead the end-to-end UX design process —from framing problem spaces and user needs to deliver wireframes, prototypes, and final design specs. · Plan and conduct user research (qualitative and quantitative) including usability testing, interviews, surveys, and A/B testing.

· Map complex user journeys and service blueprints to uncover pain points and opportunity areas. · Facilitate co-creation and ideation workshops with stakeholders, users, and your cross-functional team. · Communicate your design rationale clearly through visuals, presentations, and storytelling.

· Advocate for accessibility, inclusive design , and consistent use of design system components. · Partner closely with product managers and engineers to scope, test, and deliver features that are user-friendly and technically feasible. · Contribute to and maintain our design system to ensure cohesion across products.

· Champion a culture of collaboration, feedback, and continuous improvement. What We’re Looking For · 5+ years of experience in UX design, with a strong portfolio showcasing research, ideation, and design execution.

· Experience contributing to at least two shipped products , preferably in complex or high-impact domains. · Experience with buildin