Senior Strategy and Operations Manager

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK.

As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

📍London / Distributed (UK) |

💰 £86,100 - £101,300 (depending on experience) ➕ incentive awards tied to your performance | Benefits | Hear from the team

⭐ About the role We’re looking for a strategic, commercially minded, and data-driven Senior Strategy and Operations Manager , who will be an individual contributor and help shape the future of Payments at Monzo .

You’ll play a critical role in supporting the GM of Payments and the leadership team to define, measure, and drive our strategy - balancing long-term vision with the realities of day-to-day delivery.

This is a high-ownership, high-impact role, ideal for someone who thrives on solving complex problems, is fuelled by strategic thinking, and enjoys using data to bring clarity to ambiguity.

You’ll move seamlessly between blue-sky thinking and tactical execution - one day modelling the impact of a new product bet, the next helping optimise how we run the collective.

You’ll bring a birds-eye view across Payments’s portfolio - ensuring our goals, investments, and initiatives line up coherently with each other and with Monzo ’s broader mission. And you’ll be the connective tissue that keeps us operating effective