Sr. Program Manager, Delivery Experience, Emerging Stores

Amazon is seeking a Senior Program Manager to enable India and Emerging Markets of Amazon build a fast, reliable, and sustainable customer shopping and delivery experience.

The individual in this role - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience identifying and improving business processes - Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive) - Experience in data analysis and problem solving - Experience in building financial and operational reports/data sets that inform business decision-making, or experience in identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan - Experience creating and improving processes - Experience with analytical tools and ability to dive deep into metrics and reporting - Experience developing tools, reports, process maps, scorecards, and data visualizations that improve upon those currently employed for understanding the business and making decisions