Junior Inside Sales Account Manager - Scrap Metal & Recycling

:\n\n As an Inside Sales Representative, you will be the inside half of a two-person sales partnership on an established book of industrial accounts. An outside sales rep owns the customer relationship and is on the road; you keep everything moving from the Hamilton office.

You will handle inbound pricing requests, quote ad-hoc work such as one-off clean-ups and racking removals, keep accounts moving while your rep is travelling, and resolve service issues quickly so your rep stays in front of customers.

You will visit customer sites when a job needs eyes on it — taking photos and measurements, scoping the work, and quoting it. Customers are owners, plant and operations managers, and purchasing or materials managers at manufacturers, fabricators, and industrial scrap generators.

There is no cold calling and no new-logo prospecting, because the outside sales team opens new accounts. Accounts are located across Southern Ontario, including Hamilton, Toronto, London, and the region broadly west of Montreal. The base salary is $60,000 – $63,000 CAD, plus a discretionary annual bonus.

\n COMPENSATION & BENEFITS\n \n $60,000 – $63,000 CAD base salary, plus a discretionary annual bonus\n The annual bonus is tied to individual and company performance and is not capped.

Our client is privately held and rewards individual contribution case by case; strong performers have received above-normal increases and additional bonuses\n There is no commission plan on this role\n Health benefits, partially company-funded\n Business expense account\n Company fleet vehicles available for customer site visits — you will not be asked to use your own vehicle\n 15 vacation days, 2 sick days, 2 personal days, plus the company Christmas shutdown\n Further education reimbursement\n Employee recognition, gifts, and rewards program, plus company social events\n Formal performance reviews annually\n A defined career path into outside sales — growing people into an outside seat is the stated purpose of this role\n \n THE COMPANY & CULTURE\n Our client has been in business approximately 90 years and is a family-owned, privately held metal recycler — the largest privately held company in its industry.

They employ approximately 3,000 people across more than 136 locations in North America, with approximately 500 people at the Hamilton operation where this role is based.

Revenue is growing 25% to 50% per year, and the US footprint is expanding, with recent or pending activity in Buffalo, Ohio, Maine, Phoenix, and Los Angeles.

\n The business is fully vertically integrated across four divisions — ferrous, non-ferrous, retail, and transportation — and runs an in-house trucking fleet significantly larger than those of its competitors. This allows the company to control material from collection through processing and final shipment.

Approximately 80% of the material handled crosses the Canada–US border. Freight is the single largest cost in the business, so yard and transload locations are chosen deliberately to sit close to concentrated customer and mill activity.

\n The stated culture pillars are Passion & Excellence, Teamwork & Collaboration, Agility & Innovation, and Community Engagement. Leadership is data-driven and hands-on, and long-tenured senior people are accessible for day-to-day questions.

Commodity markets move, so priorities can shift quickly — candidates should be comfortable in a fast-moving environment. \n OFFICE LOCATION & SALES TERRITORY\n \n Office location: Hamilton, Ontario, Canada\n One of the three roles may instead be based in the Greater Toronto Area.

Our client expects to open a Toronto office as early as January or February 2027; that person would work alongside the GTA sales manager and move between Toronto and Hamilton. \n Work arrangement: In office, 5 days per week. No work from home.

\n Hours: Monday to Friday, 8:30 AM to 5:00 PM\n Sales territory: Southern Ontario — accounts span Hamilton, Toronto, London, and the region broadly west of Montreal. Northern Ontario is excluded.

\n Customer-facing expectations: most of the work is done by phone and email from the office, with site visits as they come up — scoping and quoting a job, taking photos and measurements, or handling something the outside rep cannot get to\n Overnight travel: None (0%)\n Candidates must live within a reasonable daily commute of Hamilton, Ontario — or of the GTA for the Toronto-based role\n \n EXPERIENCE, BACKGROUND & EDUCATION REQUIREMENTS\n \n 0 to 2 years of experience.

This role is deliberately open to people early in their careers, including recent graduates. Some sales, customer service, or business experience is welcome but it is not required. \n A sales mentality is the single most important requirement.

This role exists to grow someone into an outside sales rep, and our client is hiring for attitude, curiosity, and drive ahead of background. \n Coachable and genuinely eager to learn the business from the ground up. You will learn by working next to an established sales rep and by spending time in the yard.

\n Strong communication and interpersonal skills — comfortable with customers by phone and email, and in person on site visits\n Responsiveness and a sense of urgency. Much of the value of this role is turning things around quickly while your rep is unavailable.

\n Comfortable with the arithmetic behind pricing and quoting. Our client describes it as grade-school math applied carefully.

\n Demonstrated attention to detail — a small error is costly in this business\n Strong organizational and multitasking ability across several accounts and open issues at once\n Ability to work independently and make decisions with limited supervision\n Industry experience in metal recycling, waste, transportation, or manufacturing is preferred but not required.

Full training is provided. Backgrounds in car rental branch operations, hotel and hospitality operations, and other high-volume customer-facing roles have translated well. \n Any quoting, estimating, or inside sales support experience is an asset\n Post-secondary education or equivalent professional experience.

A degree is not required. \n A driver’s licence is an asset for customer site visits in a company fleet vehicle. It is not a hiring requirement. \n Candidates who want a road-based outside sales seat from day one are not a fit for this role as posted.

It is office-based, and it is designed to develop into outside sales over time. \n Candidates looking for a purely administrative or back-office position are also not a fit. This is a sales role with a sales career path attached.

\n \n TECHNICAL SKILLS\n \n Microsoft Excel — Basic to Intermediate\n Microsoft Word and Outlook — Basic\n Salesforce or comparable CRM — Basic, an asset; training is provided\n Internal templates and systems are used for pricing and quoting.

You will not be required to build spreadsheets from scratch, and the detailed profit-and-loss analysis is handled by a separate commercial analyst team.

\n \n THE PRODUCT / SERVICE / SOLUTION\n \n Purchase of ferrous scrap metal from industrial and commercial generators\n Purchase of non-ferrous scrap metal, including copper, aluminum, brass, and related grades\n Industrial scrap management services — bin and container placement, scheduled pickups, and on-site material handling\n Freight and transportation services delivered through an in-house fleet\n Retail scrap purchasing operations\n \n PROSPECTIVE CUSTOMERS / INDUSTRY FOCUS / DECISION MAKER(S)\n \n Manufacturers, metal fabricators, and industrial plants that generate scrap as a by-product of production\n Demolition, construction, and industrial service contractors\n Smaller scrap dealers who sell material into the yard\n Company size ranges from small owner-operated businesses to large multi-plant manufacturers\n Customers are located across Southern Ontario.

Material flows to processing yards and mills in both Canada and the United States. \n Decisio