Technical Program Manager - Retail Systems & POS

Experience: 15+ Years Work Location: Manayata Tech Park, Nagavara, Bengaluru Work Mode: Work from Office - 4 Days a Week Notice Period: Immediate to 15 Days Role Overview: We are looking for a highly experienced Technical Program Manager with a strong technical background and extensive experience in Retail Systems and POS (Point of Sale). The candidate should have strong knowledge of technical architecture, Retail POS/Store systems, eCommerce platforms, software development and enterprise technology delivery. Technical expertise and POS/Retail domain experience are mandatory for this role. Key Responsibilities: - Lead and manage medium to large-scale, cross-divisional and multi-year technology projects. - Own end-to-end project delivery including requirements, design, development, testing and implementation. - Develop and manage project plans, schedules, budgets, resources, risks and dependencies. - Identify and proactively manage cross-project dependencies and technical risks. - Communicate project/program status to stakeholders, sponsors and senior leadership. - Support strategic technology roadmap and portfolio planning. - Drive implementation of new technologies and vendor integrations. - Conduct technical walkthroughs with engineering teams to ensure technical feasibility and architecture standards. - Collaborate with Operations, Engineering, QA, Business and other cross-functional teams. - Ensure smooth and stable production operations. - Identify opportunities for process improvement, standardization and operational efficiency. - Support organizational change management and complex technology implementations. Mandatory Technical & Domain Skills: - Strong Technical Program Management experience. - Strong understanding of technical architecture and enterprise systems. - Strong experience in Retail Systems / POS. - Understanding of Store/POS systems vs. eCommerce platforms, including key similarities and differences. - Experience in Retail technology development and delivery. - Experience working with: 1. Unix / Linux-based systems 2. Python 3. J2EE Application Servers 4. Clustered Database Systems 5. Source Control Systems - Strong understanding of software development and technology delivery processes. Required Qualifications: - Bachelor's degree in Computer Science, Information Technology or related technical field, or equivalent technology experience. - 10+ years of Project/Program Management experience. - 10+ years of software project design, development and implementation experience. - 5+ years of Retail Systems / POS development and delivery experience. - Experience creating and executing implementation strategies for complex systems. - Strong knowledge of Agile, Waterfall, DevOps, Lean or other delivery methodologies. - Strong stakeholder and relationship management skills. - Excellent communication, presentation and leadership skills. - Ability to manage multiple priorities with a high sense of urgency