Email & SMS Production Specialist

About Dr. Berg Nutritionals Dr. Berg Nutritionals is a leader in the health and wellness industry focused on addressing the root causes of health concerns.

We offer a dynamic work environment with opportunities for growth, where you can contribute to helping millions achieve better health through education, premium supplements, and holistic practices like the Healthy Keto® diet.

Working with us, you'll be part of a globally recognized brand with a social media presence reaching over 48 million followers across platforms. Be a part of an innovative and fast-growing company that is passionate about transforming lives through education on health and wellness.

If you thrive in a dynamic environment where your contributions make a real impact, this is the place for you. Role Summary The Email & SMS Specialist owns the hands-on execution of email and SMS/RCS program, allowing leadership to focus on lifecycle strategy and testing priorities.

In this role, you will: Build, schedule, and send campaign flows in Klaviyo. Carry out segmentation and A/B tests as planned. Self-check every build before it moves to the QA step. You will own the build accuracy, on-time delivery, and SMS compliance elements.

You will monitor deliverability and flow health, assess issues and escalate before revenue is affected. The work of this role will directly strengthen customer engagement and drive revenue growth.

Job Duties & Responsibilities Campaign & Flow Production (Email + SMS/RCS) Builds campaign emails, content emails, flows and transactional emails within Klaviyo, along with SMS/RCS campaigns and flows executing against the strategy and send calendar set by the Senior Marketing Manager.

Responsible for ensuring all emails, SMS/RCS sends are set up, scheduled, and sent on time according to the calendar set by the Senior Marketing Manager. Maintains the Klaviyo template and module library, naming conventions, and folder organization so builds are consistent, efficient, and easy to audit. B