Room Attendant - DoubleTree by Hilton Singapore Robertson Quay (Pre-opening)

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Room Attendant, you'll play a vital role in creating a welcoming and comfortable environment for every guest.

You'll clean and prepare assigned guestrooms, maintain the cleanliness of guestroom floors, and ensure every room meets Hilton's high standards of quality and presentation.

By assisting guests with their requests and delivering friendly, attentive service, you'll help create memorable stays while spreading the light and warmth of hospitality with every room you prepare.

Job Description

& Requirements As the Room Attendant, you will be responsible for performing the following tasks to the highest standards: Complete and ensure all work done in assigned areas are to the highest cleanliness standards and in adherence to Hilton policies and procedures.

Ensure that guests' privacies are protected during service. Offer all possible assistance to guests and respond to guests‘ requests. Clean and replenish supplies for guestrooms according to standards and procedures. Does turndown service when required. Ensure master keys are kept secure at all times.

Keep trolleys neat and adequately supplied. Maintain all equipment in good working condition. Keep linen room neat and in good order. Report any loss or damage of linen, furniture, fixture or equipment and maintenance deficiencies to the Floor Supervisor.

Be courteous and professional at all times, delivering high quality service to guests. Maintain good working relationships with team members and all other departments. Report maintenance issues promptly to the Engineering team. Ensure compliance of lost and found procedures.

Take appropriate action to resolve guests’ complaints. Promote the hotel and Hilton products and services. Maintain a high level of product and service knowledge in order to explain and sell services and facilities to gu