ServiceNow Developer/Architect - IRM/SecOps

Role Overview : We are seeking experienced ServiceNow Developers and Architects with deep hands-on expertise in ServiceNow Integrated Risk Management (IRM / GRC / TPRM) or Security Operations (SecOps - VR / SIR) modules. In this role, you will design, configure, customize, and deploy enterprise-grade ServiceNow risk, compliance, and security management solutions. This is a core technical development and implementation role. Candidates with purely operational, SOC analyst, business analyst, or SIEM administration backgrounds without hands-on ServiceNow development will not be considered. Key Responsibilities : Core Development & Customization : - Design, build, and deploy technical solutions across ServiceNow IRM (GRC/TPRM) or SecOps (SIR/VR) modules. - Develop custom Business Rules, Client Scripts, Script Includes, UI Actions, Workflow/Flow Designer, and ServiceNow APIs (REST/SOAP). - Create and manage customized dashboards, reports, Performance Analytics, and Service Portal widgets tailored to risk, compliance, and security operations. Module Implementation & Integration : - Implement end-to-end workflows for IRM / GRC / TPRM (Policy & Compliance, Risk Management, Audit Management, Third-Party Risk Management) and SecOps (Security Incident Response, Vulnerability Response, Threat Intelligence). - Integrate ServiceNow SecOps/IRM with external security engines, SIEM tools, vulnerability scanners (e.g., Qualys, Tenable, Rapid7), and third-party risk feeds using IntegrationHub or custom API integrations. - Configure Data Lookup, Automated Risk Scoring, Assessment Engine, and Automated Remediation Workflows. Solution Architecture & Quality : - Participate in architectural decisions, technical design reviews, and platform governance. - Ensure code quality, adhere to ServiceNow best practices, and maintain update sets/Git deployments across development, testing, and production environments. - Perform upgrade impact analyses and resolve platform upgrade conflicts. Technical & Professional Qualifications : - Core Experience : 6 - 11 years of dedicated hands-on experience in ServiceNow development and module configuration. - Domain Focus : Proven track record in implementing ServiceNow IRM/GRC/TPRM or SecOps/SIR/VR modules. - Technical Proficiency : Strong expertise in JavaScript, GlideScript, Jelly, HTML/CSS, AngularJS (Service Portal), IntegrationHub, REST/SOAP web services, and MID Server configuration. Preferred Certifications : - ServiceNow Certified System Administrator (CSA) - ServiceNow Certified Application Developer (CAD) - ServiceNow Certified Implementation Specialist (CIS) in Risk/Compliance/TPRM or SecOps/VR/SIR.