Director, Human Resources Operations

: The Director of Human Resources provides leadership for the day-to-day delivery of Human Resources Operations and serves as the senior operational leader for employee relations, HR service delivery, talent acquisition support, compensation administration, compliance, and full employee lifecycle support.

Reporting to the Vice President of Human Resources, the Director translates enterprise people strategy into effective operational practices and ensures Human Resources programs, policies, processes, and services are administered consistently and effectively.

The Director provides direct leadership to the Generalist team, establishing a strong Generalist model capable of supporting leaders and employees throughout the full employee lifecycle—from workforce and recruitment needs through onboarding, development, employee relations, organizational changes, and separation.

The Director also works collaboratively with Human Resources partners across the institutions.

While the role does not have direct responsibility for institutional HR operations or personnel, the Director maintains awareness of institutional needs, practices, and emerging challenges to identify opportunities for shared solutions, greater consistency, and advancement of System Office HR operations and system-wide HR standards and best practices.

The Director works closely with the Associate Vice President of HR Systems & Technology, Associate Vice President of Workforce Development & Employee Engagement, and Benefits leadership to ensure operational needs are connected to technology, process improvement, employee education, workforce development, benefits and leave practices, and broader organizational capability.

Essential Responsibilities Human Resources Operations & Service Delivery Provide leadership and oversight for day-to-day Human Resources Operations and service delivery. Lead, develop, and support Senior HR Generalists and HR Generalists in providing responsive, consistent, and