Office Manager Wound Care and Primary Care Clinic

Benefits: • 401(k) • Bonus based on performance • Flexible schedule About Us We are a growing primary care practice committed to delivering high-quality, patient-centered healthcare. With expansion to a second location planned for early 2026, we are building a collaborative, supportive, and efficient work environment. We are seeking an organized, proactive Office Manager to support daily operations and help lead administrative growth. Position Summary As the Office Manager, you will play a central role in ensuring the smooth functioning of our office operations across one (soon to be two) locations. This position is ideal for an individual with strong administrative experience, excellent interpersonal skills, and the ability to balance multiple priorities. The role is part-time now, with meaningful opportunity to grow into full-time as we expand. Key Responsibilities Administrative Operations • Oversee day-to-day office activities, including front desk support, phone coverage, and general administrative tasks. • Manage office systems, supplies, mail, and equipment inventory. • Maintain organized and efficient filing systems (electronic and paper). • Ensure smooth communication between clinical, administrative, and support staff. • Enforce attendance policies. • Keep track of supplies and reorder as needed. Patient & Staff Support • Welcome and assist patients in a friendly, professional manner. • Respond to phone, email, and in-person inquiries. • Assist with scheduling, patient check-in/out processes, and patient reminders. • Support onboarding and training of new staff as the practice grows. Financial & Billing Support • Support basic billing processes and assist with accounts receivable and payable tasks as needed. • Work with third-party vendors, payors, and billing partners to resolve basic issues. • Manage Balances in ECW. • Contact patient for outstanding balances. Office Leadership & Growth Support • Help refine and implement office policies, procedures, and systems. • Collaborate with providers and leadership to support expansion to a second location. • Prepare reports and dashboards for productivity, scheduling, and operational insights. Qualifications Required: • 1+ years of office administration or related experience. • Strong organizational and time-management skills. • Excellent communication and customer service skills. • Proficiency with standard office software (email, scheduling, spreadsheets). • Ability to work independently and prioritize tasks. Preferred: • Experience in a medical or healthcare office environment. • Familiarity with electronic health record (EHR) systems, specifically ECW. • Experience supervising or coordinating staff. Professional Skills • Strong problem-solving and multitasking abilities • High attention to detail and follow-through • Positive attitude with a team-oriented mindset • Ability to maintain confidentiality and handle sensitive information Why Join Us • Be part of a collaborative, caring primary care practice with room to grow. • Direct impact on front-line operations and patient experience. • Supportive work environment with plans to expand responsibility and compensation.