Verint - Software Architect - Java Full Stack Development

Software Architect (Java Full-Stack) Company Overview : Verint Systems is a global leader in customer engagement and intelligence solutions, helping organizations of all sizes build enduring customer relationships through its cloud and hybrid platform. Verint's AI-powered portfolio spans workforce management, quality monitoring, performance management, and digital-first customer engagement - serving thousands of organizations across industries worldwide. We are building a high-impact engineering team in India to accelerate the development of our Workforce Management (WFM), Performance Management (PM), and Platform product areas. These roles represent a ground-floor opportunity to shape the team, influence architecture, and contribute directly to products used by enterprise customers globally. Position Overview : Role : Software Architect (Java Full-Stack) Location : Bangalore, India (Hybrid) Technologies : Java, Spring Boot, Spring MVC, ReactJS, REST APIs, PostgreSQL/MS SQL, AWS/Azure, Docker/Kubernetes, Jenkins, CI/CD tooling Seniority : 12+ years of professional software engineering experience, including 3+ years in architecture or technical leadership Work Mode : Agile Scrum, two-week sprints, cross-timezone collaboration with R&D centers in UK and the US About the Role : As a Software Architect for the WFM/PM platform in India, you will define the technical blueprint for how Verint's engineering team builds, scales, and evolves its Java-based product suite. You will own system-level design decisions, establish cross-cutting architectural standards, and ensure the platform is secure, observable, performant, and maintainable at enterprise scale. You will apply proven software craftsmanship principles - including 12-Factor App methodology, SOLID principles, and design patterns - to guide the team toward a high-quality, long-lived codebase. You will work at the intersection of hands-on technical depth and strategic engineering leadership. Key Responsibilities : Architecture and System Design : - Define and own the technical architecture for WFM, PM, and Platform product areas - spanning Java backend services, frontend systems, APIs, database design, and cloud/on-premises infrastructure. - Create, maintain, and communicate Architecture Decision Records (ADRs) and system design documentation. - Lead system-level design reviews; enforce architectural governance and review gates for new features and initiatives. - Apply and enforce 12-Factor App methodology, SOLID principles, and established design patterns across the codebase. - Design enterprise-grade RESTful API contracts, versioning policies, backward compatibility strategies, and service boundary definitions. - Architect solutions for both Cloud (AWS/Azure) and On-Premises deployment environments, ensuring consistency and portability. Java Backend Engineering Excellence : - Own architectural implementation of Java and Spring Boot microservices, including Spring MVC, JPA/Hibernate, and integration patterns. - Define and govern database architecture across PostgreSQL, MS SQL, and other relational stores; own schema design, query optimization, stored procedure standards, and indexing strategy. - Establish standards for unit and integration testing using PowerMock, Mockito, and JUnit; define test coverage thresholds and enforcement mechanisms. - Evaluate and govern usage of build tools including Gradle, Maven, and npm; define dependency management and versioning standards. - Champion secure-by-design practices aligned with OWASP Top 10 and enterprise customer security requirements. Frontend and Full-Stack Oversight : - Define frontend architecture standards for ReactJS-based applications, including component design, state management, and performance optimization. - Govern integration patterns between backend Java services and frontend applications, including API design, authentication (OAuth 2.0/JWT), and error handling. - Provide architectural guidance on NodeJS services where applicable, including integration with Java backend systems. - Ensure accessibility, internationalisation (i18n), and cross-browser compatibility are considered in frontend architecture decisions. DevOps, CI/CD, and Operational Excellence : - Define CI/CD pipeline architecture using Jenkins and other DevOps tooling; establish standards for automated build, test, and deployment workflows. - Own deployment architecture for application server environments including Tomcat, JBoss, and Oracle WebLogic Server (14+). - Establish observability architecture: logging, metrics, distributed tracing, and alerting standards for both cloud and on-premises deployments. - Define SLOs, SLIs, and error budgets; lead post-incident architecture reviews and drive systemic reliability improvements. Technical Standards, Governance, and Mentorship : - Define and own engineering standards: coding guidelines, testing strategy, performance benchmarks, scripting conventions (Python, Shell, Batch), and security requirements. - Establish and maintain the technology radar; govern adoption of third-party libraries, frameworks, and tools. - Own the technical debt roadmap; prioritize and sequence refactoring and modernization initiatives. - Serve as the architectural mentor for Senior and Lead engineers; enable the team to make sound design decisions independently. - Facilitate architecture guilds, design sprints, and tech talks to elevate team-wide architectural thinking. Cross-Functional and Global Collaboration : - Partner with global R&D leadership, Product, and Engineering leaders in UK and the US to align architecture with product strategy. - Provide architectural input into roadmap planning, make-vs-buy evaluations, and platform investment decisions. - Communicate complex technical concepts clearly to non-technical stakeholders including Product, Customer Success, and executive audiences. - Engage directly with customers and enterprise stakeholders on production issues requiring architectural-level analysis and resolution. Required Qualifications : Education : - B.E. / B.Tech. / M.Tech. / M.Sc. in Computer Science, Software Engineering, or a closely related STEM field. - Equivalent exceptional practical experience with a demonstrable architectural portfolio will be considered. Experience : - 12+ years of professional software engineering with 3+ years in a dedicated architecture, principal engineer, or technical lead role. - Demonstrable record of architecting large-scale, multi-tenant enterprise Java applications serving enterprise customers. - Experience driving architecture across distributed, cross-timezone engineering organizations. Technical Skills : - Back-End : Expert-level Java and Spring Boot (Spring MVC, JPA/Hibernate, Spring Security). Deep expertise in RESTful API design, microservices architecture, and enterprise integration patterns. - Frontend : Strong architectural knowledge of ReactJS. Familiarity with Angular and NodeJS. - Databases : Expert-level PostgreSQL and MS SQL relational database architecture. Deep SQL query optimization, stored procedure design, schema migration, and indexing strategy. - Application Servers : Oracle WebLogic Server (14+), Tomcat, and JBoss/WildFly. - Build and Tooling : Gradle, Maven, npm. IDE expertise with IntelliJ IDEA and Eclipse. - Testing : Expert-level JUnit, Mockito, PowerMock, and integration testing strategy. - Scripting : Python, Shell Script, and Batch Script for automation and operational tooling. - Cloud and Infrastructure : AWS or Azure architecture. Docker and Kubernetes. IaC fundamentals (Terraform or CloudFormation). - CI/CD : Jenkins pipeline architecture and CI/CD platform design. Preferred / Nice-to-Have Qualifications : - Experience in WFM, PM, or enterprise analytics SaaS domains. - Familiarity with Verint WFO, PM product architecture. - AWS Solutions Architect Professional or Azure So