IT Manager/IT Operation Manager

Salary Range: $7,000 - $10,000 Key Responsibilities: - Lead and manage both Technical and Sales teams to ensure effective collaboration and achievement of business goals. - Oversee day-to-day IT operations, including software systems and all technology-related activities within the organization. - Manage software and IT projects from initial planning and implementation through to ongoing support and continuous improvement. - Work closely with internal teams and clients to understand and translate business and technical requirements into actionable solutions. - Oversee system development, implementation, maintenance, and performance to ensure reliability and efficiency. - Prepare and manage IT costing, budgets, resources, and project timelines to support business objectives. - Monitor project costs and ensure effective utilization of IT resources for optimal outcomes. - Evaluate and recommend suitable software, systems, and technologies to meet evolving business needs. - Collaborate with the Sales Team on client requirements, solution proposals, pricing, and implementation strategies. - Monitor system performance, gather user feedback, address operational issues, and drive continuous improvement initiatives. - Develop and implement IT processes, policies, and best practices to enhance operational efficiency. - Ensure IT operations and projects are delivered effectively and are aligned with overall business objectives. Requirements: - Bachelor’s degree or higher in Information Technology, Computer Science, Software Engineering, or a related field. - Proven experience as an IT Operations Manager, IT Manager, Technical Manager, or in a similar role. - Strong experience in IT operations, software systems, and project management. - Experience leading technical teams and working closely with sales or business teams. - Good understanding of the software development lifecycle, system implementation, and IT operations. - Experience in IT costing, budgeting, and resource planning. - Strong leadership, communication, problem-solving, and stakeholder management skills. - Strong business and commercial awareness. - Ability to work independently, manage multiple priorities, and drive projects from planning to completion. - Hands-on and results-oriented with strong team management capabilities.