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Marketing Business Operations Manager
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Job Description
Who are we? At UpGuard , we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk.
We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface. We aren’t just building another tool; we’re defining a category.
We provide the autonomy to ship world-class technology and the resources to do it at a global scale. Where does this role fit in? We are seeking a Marketing Business Operations Manager to own the marketing budget process end-to-end and act as the operational backbone of the marketing team.
This role goes beyond coordination and support, you'll independently design and drive process and systems improvements, own the team's work management platform, and lead change management for new ways of working across marketing.
It's best suited to someone who already operates with real ownership and is ready to bring that judgment to a fast-moving marketing organisation. What will you do?
Process & Systems Support Own identification of friction points in how work moves between Marketing teams (shared services and squads), and lead the design and rollout of improvements Own admin-level configuration and governance of the team's work management platform (Asana), including templates, custom fields, rules, and work structure standards Lead evaluation and implementation of automation and no-code tooling, including AI tools, to scale the team's capacity Lead change management for new processes and tools across the marketing team, including initiatives driven by leadership, and support the team through transitions Budget Ownership & Financial Planning Own the marketing budget process end-to-end, leading annual planning in partnership with department heads across the marketing organization Lead the monthly forecasting cycle, reconcile actuals against budget, and proactively surface risks and opportunities to leadership Build and maintain budget models and dashboards that give leadership real-time visibility into spend Partner with Finance on budget governance, ensuring documentation and reporting standards are met Oversee vendor invoicing and purchase order processes, resolving escalations as needed Events & Logistics Oversee the planning and execution of internal marketing events, including venue and vendor strategy Oversee travel arrangements and event logistics for the marketing team, resolving complex or escalated issues Own meeting scheduling and calendar strategy for marketing leadership, including recurring cadences Facilitate executive meetings, ensuring effective structure, capture decisions and drive follow-through, and follow-through on action items Own the strategy and vendor relationships for the company's online swag store, including budget and forecasting, and own the internal request process end-to-end.
Tools, Content & Reporting Own and continuously evolve the marketing team's Notion workspace and team handbooks Own the marketing team's Asana project, setting best practices for tasks, timelines, and status reporting Own marketing goal tracking within Asana, partnering with leadership to ensure strategic alignment Develop and refine presentation materials for quarterly global marketing meetings, incorporating strategic narrative Own agenda-setting and preparation for key marketing meetings, partnering directly with leadership What will you bring?
3+ years of experience designing and improving workflows and processes across teams, ideally within a shared-services or squad-based structure Demonstrated, admin-level experience managing a work management platform (Asana, Monday, or similar) Strong systems thinking, able to see an operating model holistically, not just optimize individual tools Proven experience with automation or no-code tooling, including AI tools Demonstrated change management or facilitation experience, with a track record of driving adoption of new ways of working Demonstrated experience owning a budget process end-to-end, not just tracking spend Excellent organizational skills with the ability to manage multiple workstreams simultaneously Strong written and verbal communication skills, with the ability to work confidently with senior stakeholders What will give you an edge?
Experience specifically within a marketing function, versus a generalist ops/PM background Data and reporting skills, e. g.
building capacity models to identify trends and scaling opportunities Experience partnering with or managing external vendors and contractors Experience mentoring or guiding junior team members What's in it for you? Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being WFH set-up allowan
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