Renewals Specialist - Splunk

The application window is expected to close on: 10/22/2026 This role can be performed from any location within the United States. Meet the Team: Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world.

Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back.

Your Impact: This role engages early and frequently with customers and partners, together with the Renewals Manager, to help solve technology challenges, address competitive risks, evaluate multiple solutions to meet customer needs, and enhance the product experience, typically starting six or more quarters prior to renewal.

It builds relationships with customers and channel partner teams to understand business priorities and objectives, ensuring alignment with the CX recurring revenue strategy. Applies technical expertise across related products and services within a defined architecture to support renewal execution.

Aligned to mid-market or regional accounts with moderate complexity. Participates in customer discussions to understand renewal needs and begins to tailor messaging to business priorities. Highlights Cisco differentiators using pre-developed materials, adapting slightly to reflect customer context and outcomes.

Assists in identifying adoption, competitive, or technical risks and contributes to resolution planning with support from cross-functional teams. Prepares renewal quotes and collaborates with internal stakeholders to refine pricing and terms for successful closure.

Supports resolution of moderately complex renewal components by aligning known solutions to customer needs. Suggests renewal options based on product knowledge and input from more senior team members. Participates in scalable renewal motions by collaborating with account t