Head - Finance - GCC - Pharmaceutical Industry - CA

Head - Global Business Shared Services Industry: Pharmaceutical / Healthcare Location: Mumbai Function: Global Business Shared Services / Finance Reporting to: CFO Team Size: 80+ Travel: Low Shift: General Shift Candidate Profile - CA qualification is mandatory. - 20+ years of overall experience. - 8 - 10+ years of experience in Shared Services, GBS, Finance Operations and/or Finance Transformation leadership. - Proven experience managing large teams and multi-location operations. - Experience in Pharma, Healthcare, Manufacturing, FMCG, Chemicals or Global Capability Centres would be preferred. - Strong exposure to P2P, O2C and R2R processes. - Strong understanding of financial accounting, reporting, controls and compliance. - Experience with SAP/S4HANA, automation, digitalisation and process excellence. - Strong stakeholder-management and change-leadership capabilities. Role Overview The Head of Global Business Shared Services will lead end-to-end Finance Shared Services operations across multiple business units and geographies. The role will be responsible for delivering high-quality, cost-effective and scalable business services while establishing strong governance, service delivery standards and performance metrics. The leader will also drive a strong agenda around operational excellence, finance transformation, automation, digitalisation and productivity improvement, while building a customer-centric, high-performance shared-services organisation. Key Responsibilities 1. Shared Services Leadership: - Lead end-to-end Finance Shared Services operations across multiple business units and geographies. - Build a scalable and customer-centric shared-services organisation. - Establish service delivery standards, governance frameworks, KPIs and SLAs. - Drive continuous improvement and operational excellence. 2. Record-to-Report (R2R): - Oversee General Ledger, fixed assets, intercompany accounting, reconciliations and month-end close. - Ensure timely and accurate financial reporting. - Improve close-cycle timelines and reporting quality. 3. Procure-to-Pay (P2P): - Lead Accounts Payable and vendor payment operations. - Strengthen internal controls and compliance. - Improve vendor experience and payment-cycle efficiency. 4. Order-to-Cash (O2C): - Oversee billing, collections, cash application and credit management. - Improve receivable cycles and working-capital efficiency. - Drive effective collections and dispute resolution. 5. Governance, Controls & Compliance: - Strengthen financial controls and compliance frameworks. - Ensure adherence to accounting policies, internal audit requirements, SOX, wherever applicable, and statutory regulations. - Partner with Internal Audit, Compliance, Tax and External Auditors. 6. Transformation & Digitalisation: - Drive automation, robotics and AI-enabled finance processes. - Lead ERP optimisation and finance-transformation initiatives. - Leverage SAP/S4HANA, reporting tools, workflow automation and analytics platforms. - Deliver measurable productivity, quality and cost improvements. 7. Stakeholder Management: - Partner with Business CFOs, Controllers, Functional Leaders and Global Finance Teams. - Act as a strategic advisor on finance operations, service delivery and process excellence. - Manage relationships with external service providers and outsourcing partners. 8. People Leadership: - Lead, develop and mentor a large finance shared-services team. - Build a high-performance culture focused on accountability and customer service. - Drive succession planning, capability building and talent development.