Business Development Manager – Guarding & Security Technology

Position Overview The Business Development Manager – Guarding & Security Technology is responsible for driving business growth through the development of new clients, new projects, and strategic business opportunities in security guarding services and security technology solutions . The successful candidate must have relevant experience in the security industry , combined with practical knowledge and skills in security technology . The candidate must also demonstrate a proven track record of successfully developing business, securing contracts, and generating revenue . This position requires an individual who understands both the operational requirements of security guarding and the application of technology to enhance security operations , and who can translate client requirements into commercially viable security solutions. Key Responsibilities1. Business Development • Develop and implement business development strategies for security guarding and security technology services. • Identify and pursue new business opportunities across commercial, industrial, residential, retail, logistics, healthcare, hospitality, data centre, and other sectors. • Build and maintain a strong pipeline of prospective clients and business opportunities. • Generate new leads through networking, referrals, industry contacts, tenders, RFPs, RFQs, market research, and direct business development activities. • Develop relationships with key decision-makers, including business owners, facility managers, security managers, procurement personnel, and senior management. • Manage the complete business development cycle from lead generation to proposal, negotiation, contract award, and handover. 2. Security Guarding Services • Develop new business opportunities for manned security guarding services. • Understand client security requirements and recommend appropriate manpower deployment and service models. • Conduct site visits and security needs assessments. • Work closely with operations teams to develop practical manpower deployment plans and service proposals. • Prepare commercial proposals and quotations for guarding services. • Identify opportunities to expand existing guarding contracts through additional services, sites, or manpower requirements. • Maintain strong relationships with existing clients and identify opportunities for contract renewal and expansion. 3. Security Technology Solutions • Develop business opportunities involving security technology and electronic security systems. • Understand and promote appropriate security technology solutions, including: • CCTV and Video Management Systems (VMS) • Video Analytics and AI-enabled surveillance • Access Control Systems • Biometric Systems • Visitor Management Systems • Intrusion Detection and Alarm Systems • Guard Tour Systems • Remote Monitoring / Video Monitoring • Security Command Centre solutions • Security Workforce / Guard Management Systems • IoT and smart security solutions • Integrated security management platforms • Understand the basic technical requirements, capabilities, limitations, and applications of different security technologies. • Identify opportunities where technology can improve security effectiveness, operational efficiency, manpower deployment, and cost management. • Work with technical teams, system integrators, vendors, and technology partners to develop suitable solutions. • Participate in product demonstrations, client presentations, proof-of-concept exercises, and technical discussions where required. 4. Integrated Guarding & Technology Solutions • Develop integrated solutions combining security officers and security technology . • Assess client requirements and recommend suitable combinations of manpower, technology, monitoring, and operational processes. • Develop solutions that improve security coverage while achieving operational and commercial objectives. • Work with operations and technical teams to ensure proposed solutions are practical, scalable, and deliverable. • Support the implementation and handover of newly awarded projects to the relevant operational and technical teams. 5. Tender & Proposal Management • Identify and monitor relevant tenders, RFPs, RFQs, and other business opportunities. • Lead the preparation of tender and business proposals. • Coordinate with operations, technical, finance, HR, and management teams to develop complete proposals. • Prepare presentations, solution proposals, commercial submissions, and supporting documentation. • Participate in tender briefings, site surveys, presentations, negotiations, and contract discussions. • Ensure proposals clearly communicate the company's security capabilities, technology solutions, service quality, and value proposition. 6. Client Relationship Management • Establish and maintain long-term relationships with existing and prospective clients. • Understand clients' security challenges, operational requirements, and business objectives. • Conduct regular client meetings and business reviews. • Identify opportunities for upselling, cross-selling, contract expansion, and additional security solutions. • Act as a key point of contact during the business development and commercial negotiation process. 7. Market & Technology Development • Monitor developments and trends within the security industry. • Keep up to date with emerging security technologies and solutions. • Research competitors, market conditions, customer requirements, and industry opportunities. • Identify new technologies that may create business opportunities or improve the company's service offerings. • Develop relationships with technology manufacturers, distributors, system integrators, consultants, and strategic partners. 8. Sales Performance & Reporting • Achieve agreed business development, revenue, gross profit, and new-client targets. • Maintain accurate records of leads, opportunities, proposals, tenders, and sales activities. • Maintain and regularly update the sales pipeline and forecast. • Provide regular business development reports to management. • Analyse sales performance and develop appropriate actions to achieve business targets. Mandatory Requirements1. Security Industry Experience The candidate must have relevant working experience in the security industry . Relevant experience may include: • Security guarding services • Security management • Electronic security • Security systems integration • Security technology • Security consultancy • Facilities management with significant security responsibilities • Integrated security solutions Candidates without relevant security-industry experience may not be considered. 2. Security Technology Knowledge & Skills The candidate must possess practical knowledge and working skills in security technology . The candidate should be able to understand and discuss the application of technologies such as: • CCTV / IP CCTV • Video Management Systems • Video Analytics / AI surveillance • Access Control • Biometrics • Visitor Management • Intrusion Detection • Alarm Systems • Remote Monitoring • Guard Tour Systems • Security Command Centres • Security Management Platforms • Integrated security solutions The candidate must be able to understand a client's security requirements, identify suitable technology applications, and communicate the benefits and limitations of proposed solutions. This is not a purely sales position. Candidates are expected to have sufficient technical knowledge and practical understanding to engage clients on security technology requirements. 3. Proven Track Record The candidate must demonstrate a proven track record in business development and sales within the security industry . Candidates should be able to demonstrate