Senior Services Sales Solutions Manager

Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs.

We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce.

Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.

Overview of the Role Senior Services Sales Solutions Manager are critical to setting customers up for success by prescriptively shaping engagements of all sizes, including large, transformational programs.

Partnering with an Account Partner, you will lead the pre-sales discovery process, defining customer outcomes and translating them into a viable high-level solution design.

Your primary responsibility is developing and articulating comprehensive implementation proposals and Statements of Work (SOWs), including detailed estimates, timelines, and staffing plans. You will apply proven methodologies and orchestrate subject matter experts to validate the solution's viability.

After the sale, you will ensure a clean transition to the delivery team, ensuring all project details, scope, and commitments are clearly understood to enable rapid mobilization .

Your Impact Contribute to high client satisfaction by ensuring the solutions you shape are set up for delivery success and align tightly with customer objectives. Ensure business value is defined and realized by translating executive-level customer objectives into clear, executable implementation plans.

Partner closely with Account Partners to structure the deal’s financial strategy and implementation roadmap, and then co-presenting the value and strategic outcomes directly to the client. Act as a trusted advisor to executive-level customers, developing narratives that ar