Modern Work Engineer (Copilot Studio)

We are seeking an AI Deployed Engineer (Copilot) to lead the hands‑on adoption of Microsoft 365 Copilot and Microsoft's low‑code AI agent platforms within enterprise and public‑sector environments. In this client‑facing role, you will design and deliver Copilot training workshops, build production‑ready AI agents using Microsoft Agent Builder and Copilot Studio, and work directly with users to embed AI into their day‑to‑day workflows. You will be a trusted technical advisor — equal parts engineer, trainer, and enabler — helping organisations realise measurable value from their Microsoft AI investments while operating within strict security and compliance requirements. WHAT YOU WILL BE DOING: • Deliver Copilot training: Plan and facilitate Basic and Advanced Microsoft 365 Copilot training workshops for a range of audiences, from end users to power users and administrators. • Deliver agent development training: Design and run Agent Builder and Copilot Studio training workshops, teaching participants to build, test, and govern their own AI agents. • Build AI agents: Design, develop, and deploy custom AI agents using Microsoft Agent Builder and Copilot Studio, integrating with enterprise data sources, connectors, and Microsoft 365 services. • Deploy and adopt: Support the rollout and adoption of Copilot across client organisations, including readiness assessment, configuration, use‑case discovery, and change management. • Advise clients: Act as the on‑the‑ground technical expert, troubleshooting issues, gathering feedback, and translating user needs into practical AI solutions. • Uphold security and governance: Ensure all training, development, and deployment activities comply with client security policies and government data‑handling requirements. • Create enablement materials: Develop workshop content, hands‑on labs, reference guides, and best‑practice documentation to scale adoption. Qualifications MINIMUM QUALIFICATIONS: • Proven, hands‑on experience conducting Basic and Advanced Microsoft 365 Copilot training workshops. • Proven experience delivering Agent Builder and Copilot Studio training workshops. • Demonstrated experience building AI agents using Microsoft Agent Builder and Copilot Studio, from design through deployment. • Strong working knowledge of the Microsoft 365 ecosystem (Teams, SharePoint, Outlook, Power Platform) and how Copilot integrates across it. • Excellent facilitation, communication, and stakeholder‑management skills, with the ability to explain complex AI concepts to non‑technical audiences. • Singapore Citizen who is eligible to obtain and maintain Singapore Government security clearance, and willing to undergo the required vetting process. • Willingness to work on‑site at client premises, including secured government facilities, as required. Required Certifications Candidates must hold the following Microsoft certifications: • Microsoft 365 Copilot and Agent Administration Fundamentals. • Microsoft Certified: AI Agent Builder Associate. • Microsoft Certified: Power Platform Fundamentals (PL-900). • Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900). • Microsoft Applied Skills: Build an Agent in Microsoft Copilot Studio. Preferred Qualifications • Experience conducting training or delivering engagements for the government of Singapore. • Prior experience working within secured or classified government environments. • Additional Microsoft role‑based certifications (e.g., MS‑102, PL‑200, AI‑102). • Experience with the Power Platform, Power Automate, and Dataverse in support of agent development. • Familiarity with responsible‑AI principles, data governance, and enterprise information‑security practices. #J-18808-Ljbffr