Sales Operations and Effectiveness Manager CEE (f/m/x)

: Sales Operations and Effectiveness Manager CEE (f/m/x) Royal Canin, Sales Operations Department Location: Niepołomice or Warsaw ***Hybrid working model with up to 50% remote work*** Are you passionate about improving sales performance through data, technology, and process excellence? Do you enjoy turning insights into action and helping teams work more effectively? Join us as a Sales Operations & Effectiveness Manager and help shape the tools, processes, and capabilities that drive commercial success across Europe. What will be your key responsibilities? • Develop and continuously improve sales effectiveness frameworks, processes, and operating standards across the region. • Optimize sales call plans, territory coverage, and route planning to maximize field force productivity and return on investment. • Monitor performance metrics and sales effectiveness indicators, identifying opportunities for improvement and growth. • Act as the subject matter expert and primary point of contact for sales systems, tools, and operational processes. • Lead the adoption and implementation of new technologies, automation solutions, and AI-enabled tools to increase efficiency. • Partner with regional stakeholders, IT teams, and external providers to deliver system enhancements and new capabilities. • Serve as a key user and business owner for Salesforce CRM and related sales systems, ensuring an excellent user experience and effective system utilization. • Drive cross-functional projects focused on process optimization, operational excellence, and business transformation. What are we looking for? • Degree in Business, Economics, Sales, or a related field. • Experience in sales operations, sales effectiveness, business operations, commercial excellence, or a similar area. • Strong analytical and problem-solving skills with the ability to translate data into actionable business insights. • Hands-on experience with CRM platforms such as Salesforce or comparable sales management systems. • Experience leading or supporting system implementations, process improvements, or digital transformation initiatives. • Excellent communication and stakeholder management skills, with the ability to build effective partnerships across teams and functions. • Fluent English; knowledge of an additional European language would be an advantage. • Strong project management, planning, and organizational skills, with the ability to manage multiple priorities in a dynamic environment. What can you expect from Mars? • Contract of employment. • Attractive financial conditions with Business Bonus and Christmas Bonus. • We will also look after your safety and well-being by offering you rich benefits package including life insurance, private medical care, Employee Assistance Program fully covered by Mars, MultiSport card. • Subsidized meals. • Extra savings scheme to support You in long perspective. • Support in career building through personalized development plan. • Shop with attractive discounts on our products that Your family and friend are going to love. • Possibility to participate in volunteering initiatives during working hours. • A modern and pet friendly office #LI-MS1